Dunkin'

3.8
206 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lancaster, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
763 Highway 9 Bypass West, Lancaster, SC
29720, United States

Hours

Reviews

3.8
206 reviews
5 stars
118
4 stars
24
3 stars
16
2 stars
10
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some staff are friendly and attentive, while others are reported as rude and unprofessional.

Sanitation Issues

Multiple reviews highlight concerns about cleanliness and sanitation, particularly regarding food handling practices.

Service Speed

Customers frequently mention slow service, especially during peak hours, with long wait times reported in both drive-thru and in-store.

Product Quality

While many customers enjoy the coffee and donuts, there are complaints about stale products and incorrect orders.

Staff Friendliness

Some employees are praised for their friendliness and helpfulness, creating a positive atmosphere for regular customers.
  • CP
    Chris Prince
    2 days ago
    5.0
    This particular Dunkin gets drive-thru busy and sometimes it'll take a minute to get your order but it's well worth it.
  • CC
    Casie Cate
    3 days ago
    1.0
    With all the to go orders and drive through orders they are not staffed to handle inside orders. I waited in line for a very long time watching the employees filling drive through and online orders. This restaurant is severely understaffed. I’m a paying customer that left the restaurant because no one would take my order or even say will be with you shortly. The gentleman in front on me finally had his order taken, which was a regular coffee and then he was still waited when i decided to give up and leave. Just sad that the franchise owners or managers don’t put the same energy into people who actually come in with cash to place an order.
  • KH
    Kemah Hammond
    Jan 4, 2026
    5.0
    Always shopping here my favorite coffee shop
  • JF
    Julie Fetridge
    Nov 18, 2025
    5.0
    Mocha iced coffee and donuts.
  • NP
    Nirav Patel
    Nov 10, 2025
    1.0
    If I could give negative starts, I would give. One of the worst Dunkin I have ever seen. Employees have no common sense to wash hands after returning from the restroom. Extremely nasty. They were extremely unprofessional and unpleasant. Hope management will look into these.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Lancaster, SC?

Dunkin' in Lancaster, SC is open Monday to Thursday from 5:00 AM to 8:00 PM, Friday from 5:00 AM to 8:00 PM, Saturday from 6:00 AM to 8:00 PM, and Sunday from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services.