Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
502 reviews
5 stars
227
4 stars
89
3 stars
57
2 stars
33
1 star
96
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently poor customer service, with staff displaying rude attitudes and a lack of urgency.
Order Accuracy
Customers frequently reported issues with incorrect orders and missing items, indicating a significant problem with order accuracy.
Food Quality
While some customers enjoyed specific menu items, many expressed dissatisfaction with the freshness and quality of the food, including stale fries and improperly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in restrooms, and a general lack of cleanliness in the dining area.
Management Issues
There were multiple mentions of ineffective management and staff training, contributing to the overall negative customer experience.
- LGLee GandyNov 12, 20253.0Could we take a few minutes to clean the Freestyle machine and stock it with more than 2 choices? That'd be great.
- TMT MagazineSep 14, 20251.0I wish I could give this location negative stars! From being antagonized at the window, from an impatient cashier to getting the most stale fries and inedible chicken wrap; stay away from this place. I called to provide feedback on my experience & I’m almost sure nothing will be done.
- T7The Number 7Sep 13, 20253.0Employees had an attitude. The food was okay.
- TBTeresa BurchSep 6, 20255.0Very nice people
- EDemilee dorrellSep 6, 20251.0The Wendy’s on 808 S. Ron McNair Blvd has been consistently disappointing. I placed an online order and when I arrived, I was told the item wasn’t available. Nowhere online did it say the item was out of stock or that they had stopped serving it. Yet the system still processed my payment, which is unacceptable and misleading. If certain items are only served during certain hours, or if something is temporarily unavailable, then that needs to be clearly posted on the website or app. Customers shouldn’t have to guess what they’re actually able to order. This is basic communication and accountability, and it’s frustrating that this location can’t get it right. On top of that, the food accuracy is terrible. I can understand a mistake once in a while—every place slips up now and then—but at this location, it’s every single time. Simple requests like leaving an item off a burger are ignored. Orders are wrong far too often to be written off as accidents. It feels like quality control and attention to detail just don’t exist here. And it’s not just wrong orders. The lack of communication when something is out of stock, when a machine is down, or when they can’t serve a menu item is a recurring problem. Instead of being upfront with customers, they just let you find out the hard way after you’ve paid or pulled up to the window. Whether they comp the order or throw in a substitute doesn’t fix the bigger issue: the experience here is consistently unreliable. Between inaccurate orders, unavailable items, and poor communication, it’s clear this store needs serious improvement in both management and staff training. Until they can provide accurate online menus, better communication, and basic order accuracy, I can’t recommend this location to anyone.
Frequently Asked Questions About Wendy's
Is Lake City Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lake City, SC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lake City, SC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (843) 340-9248.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Lake City Wendy’s serve breakfast?
Yes, this Wendy’s location in Lake City, SC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's in Lake City, SC?
The drive-through at Wendy's in Lake City is open from 7:00 AM to 2:00 AM Monday through Thursday and Sunday, and until 3:00 AM on Friday and Saturday.
Does the Lake City Wendy's offer delivery and takeout services?
Yes, this Wendy's location offers delivery and takeout options, which you can order via the Wendy's app or their website at order.wendys.com.
Can I use the Wendy's mobile app to order food for pickup or delivery?
Yes, you can order through the Wendy's mobile app available on the App Store or via their online ordering platform for pickup or delivery.
Is breakfast served at the Lake City Wendy's location?
Yes, this Wendy's location serves breakfast with options including combos, croissant, biscuits, classic sandwiches, coffee, and sides available on their website and app.
What payment methods are accepted at Wendy's in Lake City?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
How can I contact the Lake City Wendy's for questions or feedback?
You can reach the Wendy's location directly at (843) 340-9248 or provide feedback through the Wendy's Customer Care website, live chat, or by calling 888-624-8140.
Where is Wendy's located in Lake City, SC?
Wendy's is located at 808 US Hwy 52, Lake City, SC 29560.
What dining options does Wendy's Lake City offer?
This Wendy's offers dine-in, drive-thru, delivery where available, and takeout services, but does not currently offer curbside pickup.
What nearby restaurants could I visit before or after dining at Wendy's?
Nearby you can find Bojangles' (chicken and fast food), Baskin-Robbins (ice cream and desserts), and Taco Bell (Mexican fast food), giving you a variety of dining options around Wendy's.
Are there any healthcare facilities near Wendy's in Lake City, SC?
Yes, nearby healthcare facilities include Lowcountry Urgent Care, McLeod Primary Care Lake City, Lake City Mental Health, and various doctors' offices, convenient for any medical needs around your visit to Wendy's.