Dunkin'

Reviews

• CD

  Ciera Dutton

  Jan 30, 2026
  2.0
  So I pull up to the speaker and place my order. Get told to pull to the 2nd window like usual, cool. Get to the window and a guy comes up to ask me what my order was. I go to tell him and he cuts me off to say he can't hear me and kind of acts frustrated and looks at a girl and asks "can YOU hear her?" And then he walks off. The girl leans forward and asks me what my order was. So I tell her. Then she walks off. Then ANOTHER girl comes and asks me what my order is... so I tell her then she goes "sorry I still didn't get that what was it" so I tell her again THEN she chuckles and goes "wait sorry I was listening to her over there what did you say again?" At this point I'm about to just drive off. Like is this is prank? So I tell her AGAIN. This is like the 5th time I've said my order. She puts it in the system, takes my card, and tells me to pull to the front. So I go to the front. Then the girl comes out to tell me they're out of the stuff for the mangonada and I was like its fine I'll just get a refund on that. Now keep in mind I ordered 3 things: a peppermint mocha-hot, a mangonada, and a chocolate strawberry daydream refresher. They bring me $4 cash which isnt even the full refund but whatever I don't even bother and THEN someone else brings me the peppermint mocha and the mangonada but NOT the chocolate strawberry daydream refresher sooo what?! At that point I took what I had and just left. But like... do better. This was ridiculous. They were not busy at all, and there were at least 4 workers in there. I always try to cut restaurant workers slack because I used to work in them and understand but things like this theres no excuse for and keep in mind customers can be going through things as well and it may sound silly but when a relative just died or something terrible happens and all u want is a drink and someone cant even get that right this small mess here is enough to set someone off.
• SM

  Steve Reeves, M.D.

  Dec 16, 2025
  5.0
  Friendly management, staffed by my favorite gaggle of sassy teenie-boppers.
• J7

  Joe “70awseds”

  Nov 16, 2025
  1.0
  You know everything would have been an A+ but the attitudes today really kill an experience at a place. First when I ordered the wrong thing on accident I politely apologized about the mistake I made but the 2 people serving (one in the drive thru and some short girl with glasses) were visibly annoyed and I’m sitting back here thinking was I rude or something????? Then as they remake my drinks the short girl with the glasses slides them too me (once again visibly annoyed) and pretty much is very dismissing way (drinks were also not made correctly but I was not gonna bother her again). Once again I politely let them know I had a doughnut too (once again the short girl with glasses) and she pretty much again in a dismissive way puts it down on the counter. I thanked and left the place but They did a great job today making it known they were annoyed today when there was a simple confusion on “coffee” . I get it it can be annoying dealing in customer service but when I’m not even being rude or anything it’s makes it substantially worse. Will not be coming back till this store learn how to be a lot more considerate and patient bc that’s ridiculous.
• CB

  Crissy Bertier

  Nov 3, 2025
  5.0
  I love this Dunkin , Nick and Renee are awesome ! Very pleasant and work hard , they always have a very good attitude and go beyond for their customers .
• TM

  Terry Mcenaney

  Oct 30, 2025
  5.0
  Get the app and get lots of free coffee!