Dunkin'

Reviews

• J7

  Joe “70awseds”

  Nov 16, 2025
  1.0
  You know everything would have been an A+ but the attitudes today really kill an experience at a place. First when I ordered the wrong thing on accident I politely apologized about the mistake I made but the 2 people serving (one in the drive thru and some short girl with glasses) were visibly annoyed and I’m sitting back here thinking was I rude or something????? Then as they remake my drinks the short girl with the glasses slides them too me (once again visibly annoyed) and pretty much is very dismissing way (drinks were also not made correctly but I was not gonna bother her again). Once again I politely let them know I had a doughnut too (once again the short girl with glasses) and she pretty much again in a dismissive way puts it down on the counter. I thanked and left the place but They did a great job today making it known they were annoyed today when there was a simple confusion on “coffee” . I get it it can be annoying dealing in customer service but when I’m not even being rude or anything it’s makes it substantially worse. Will not be coming back till this store learn how to be a lot more considerate and patient bc that’s ridiculous.
• CB

  Crissy Bertier

  Nov 3, 2025
  5.0
  I love this Dunkin , Nick and Renee are awesome ! Very pleasant and work hard , they always have a very good attitude and go beyond for their customers .
• TM

  Terry Mcenaney

  Oct 30, 2025
  5.0
  Get the app and get lots of free coffee!
• JP

  Jasausha Pope

  Oct 20, 2025
  5.0
  This was my first time here & Renee was an excellent help when helping me choose what flavor I wanted!
• FM

  Fatty McFatFat

  Oct 11, 2025
  1.0
  Felt rushed placing order at drive thru, but meh.. no big deal, was however talking to the passenger in my car about it while paying at the window. The lady working the window decided to chime in, "we heard your order." So ofc I let her know (even tho she knew), #1 I was not talking to her & #2 I know my order was heard. I guess that pissed her off because she let me know "you know I can refuse your order, right..". I tell her to call the owner to the window and she tells me I can come in, so I do. I'm at the counter telling the owner what happened and she speaks up, "I thought you were talking to me".. lies, she KNEW I was not talking to her, but whatever. Asked for a refund and she snatches the coffees off the counter and says, "I don't know what is wrong with people today." (The lady behind me had also requested a refund & spoke up about her attitude). The owner told her to stop and go take a break, but she was still back there working and mumbling, he has no control of his employees. I hate this is the only place in Lake City to get coffee!!

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