Bojangles

Reviews

• TF

  Tony Fenimore

  Dec 8, 2025
  3.0
  Service was slow, chicken was dry, only one lady working the front counter. I saw four to five people just standing around in the back
• MB

  Melissa Brant

  Dec 6, 2025
  1.0
  I went through the drive-through this morning to order a simple breakfast. With an automated drive-through system, you’d think the process would be seamless, but instead it was the exact opposite. There were three cars ahead of me. A Kia SUV was told to pull up by the door. A Nissan Rogue was directed to curbside spot #1. A Ford Fusion was told to park in curbside spot #2. Then I was told to pull up next to curbside spot #2. At that point, it became very clear that your team was more focused on clearing orders off their screen than actually serving customers efficiently. If the drive-through cannot provide food in a reasonable amount of time, customers should be informed before payment is taken. Had I known I would be asked to wait off to the side — just like every car in front of me — I never would have stayed in line. This location is no longer operating as “fast food.” The experience was slow, disorganized, and gave the impression that staff were prioritizing internal metrics over customer service. It feels careless and reflects poorly on your brand. Had I been told before paying that I would be asked to wait for my food, I would have graciously declined. I ordered at 9:37 a.m. and it took 37 minutes to receive a lukewarm, crusty, old sausage biscuit with egg and cheese. Since your staff does not value my time or the quality of the food served, I will not be returning to this When I mentioned this at work, several coworkers shared that they’ve had the same experience here — and they also will not be coming back. What a shame.
• AF

  Amber Freeman

  Dec 2, 2025
  2.0
  A robot takes your order. They shorted me a chicken tender, asked for an extra ranch, told that would be 45 cents, but didn't even have one in the bag. So they gave me another, but it was too late when I noticed i was short a chicken.
• TH

  tony Hernandez

  Nov 25, 2025
  1.0
  I was ordering and the AI drive through assistant stoped working so I had to order through the window. they lady at the window was having a hard time with listening, also they ran out of chicken and only left me with 1 thigh and she didn’t offer a solution to replace the other chicken pieces. Then to top it off she forgot a drink.
• DM

  Devon McDonagh

  Oct 25, 2025
  5.0
  This bojangles was nice food was fresh and yummy. We got the $19.99 deal it was perfect for my family. The staff was busy so it took a minute to get the food but it was worth waiting our turn. Would definitely recommend this location

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