Domino's Pizza

3.0
330 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Johns Island? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 1766 Main Rd. Unit B.

Location

Domino's Pizza
1766 Main Rd., Johns Island, SC
29455, United States

Hours

Reviews

3.0
330 reviews
5 stars
120
4 stars
39
3 stars
27
2 stars
19
1 star
125

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported extremely long wait times for delivery, often exceeding two hours, with many receiving cold or incorrect orders.

Customer Service

Feedback highlighted poor customer service experiences, including unhelpful responses from staff and difficulty reaching management for resolutions.

Order Accuracy

Many reviews mentioned frequent mistakes with orders, such as missing toppings, incorrect items, and issues with special requests.

Food Quality

Customers expressed dissatisfaction with the quality of food, citing cold pizzas, undercooked items, and overall inconsistency in food preparation.

Staff Behavior

While some reviews praised friendly staff, others noted disorganization and lack of professionalism among employees, impacting the overall service experience.
  • FB
    Faith B
    Oct 5, 2025
    2.0
    I ordered a pizza and coke on a Sunday and it took 2 hours to be delivered 2 miles away. I called an hour after I ordered and they said I was next in line, when my pizza got delivered it was cold.
  • RG
    Rodrigo Gonzalez
    Oct 2, 2025
    5.0
    Delivery driver was very nice and respectful
  • CD
    Crystal D
    Oct 1, 2025
    1.0
    I've had a few issues with this place, which is no big deal, mistakes happen. I've been given salad ranch (Marzetti) instead of ranch cups, had my pizzas cut incorrectly (squares instead of slices), things of that nature. I'm ordering pizza late at night and I don't fault anyone working those hours at a place like this for not always getting it 100%. However, the customer service is inexcusable. I ordered a pizza and some cheesy tots the other night and the tots came with bacon in them which I did not order. I don't eat meat so this meant the entire dish had to be thrown away. I called and politely informed them of the mistake that had occurred. My pizza was fine and I was happy to pay for it, but I didn't order bacon tots so I did not want to be charged for them. The person on the phone told me that all he could do was refund the entire order or issue me a credit 'for next time'. I didn't want to refund the entire order and leave the driver tipless so I agreed to the credit. Tonight I called and once again explained this situation. The man on the phone said that he did indeed see the tot mix up but that he could not offer any 'credit' towards another order but would be happy to refund the tots. Why was I told two different things? He didn't have an answer for me. Pic of tots unrelated to above issue and is from a previous order, just an example of the portion size and how almost burned they can be depending on who is making the orders. Stick to JI Pizza where they actually care about retaining business, I'm done with Dominos.
  • KB
    Kyara Breland
    Sep 16, 2025
    1.0
    After waiting almost 2 hours for delivery even though I only live 5 mins down the road, it finally arrived to only be the wrong pizza, I’m glad I noticed due to being allergic to the toppings but 2 hour wait for a pizza to end in the garbage
  • TW
    Tricia Williams
    Sep 6, 2025
    2.0
    I find it tragic when an order is handled so poorly and then despite efforts to call and discuss it’s not possible. Placed an almost 95.00 order today and was profoundly disappointed with it. Two of the three pizzas were fine. The 3rd a pacific veggie pizza had only cheese. Not a single vegie was on it, and this “specialty pizza” was 21.00. As well I ordered (and was billed) two marble brownies, and then received only one. Asked the delivery guy (very nice guy) about the second and he said they only sent one. Tried to reach out for help, first online, and then a call to the store. My only option was a free 2 topping pizza coupon (or a 20% off coupon). Disappointing that I paid 21.00 for a wrong specialty pizza and get a 9.99 2 topping result. Even worse, however was the call to the store. My intention was to ask for credit on the 2nd marble brownie that I didn’t get. The end result? I held for ten (10) minutes and finally hung up as no one answered my call being on hold. Incredible. Absolutely incredible. We have always appreciated Dominoes in the past however the last two experiences were marginal and this experience unacceptable. Will sever my being a loyal patron after such a failure to care about the business and the customers needs. I highly recommend, if you’re shopping for pizza, you consider all the options, of which there are many. Your order will be a gamble in accuracy, and you still get billed for something you never received. Above all their customer service just doesn’t exist. Perhaps you’ll have better luck. But since I can’t get resolve in these situations, I feel I must caution you and your decision. There are too many great pizza places around.

Frequently Asked Questions About Domino's Pizza

What types of pizzas are available at Domino's Pizza on Johns Island?

You can choose from Specialty Pizzas or build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust bases.

What are the operating hours for Domino's Pizza on Johns Island?

Open daily from 10:30 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.