Service Quality
Customer experiences with service varied widely, with some praising friendly staff while others reported rude behavior and long wait times.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others complained about cold, stale, or poorly prepared items.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong modifications.
Speed of Service
Several reviews highlighted slow service, particularly during busy times, with long waits reported in both drive-thru and mobile orders.
Employee Recognition
Some employees received high praise for their exceptional service, indicating that staff performance can significantly impact customer satisfaction.