Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.6
125 reviews
5 stars
64
4 stars
11
3 stars
12
2 stars
10
1 star
28
- CWCarl WolffNov 3, 20252.0They never get your order correct for delivery using Ubereats. Second time now not receiving my correct order n basically your screwed because you used delivery. Just be warned!!
- ECEd CawthornNov 2, 20255.0Greatest ice cream show on earth.
- AWAdam WOct 31, 20251.0I've been to several dairy queens quite a few times over the years, never had a negative experience until this one. Did an online order, but oddly it came out as a door dash order. Was sitting in their parking lot when I ordered. Go through the drive thru, was told I'd have to come inside to get it because it was labeled as door dash. Go inside then they ask for a confirmation number, my wife had it. I asked if I could show it at the drive thru, was told I could. Go back to drive thru, the staff member looked at the email with the confirmation number, along with all of the items ordered, would not give me the food after showing all of the information. Asked for it several times. Such a simple thing was turned unto a big issue. After being refused the food, I left the drive thru and called the dairy queen, spoke to two managers trying to get a refund. They said they can't do a refund because it was a door dash order. I told them I used dairy queens website, why would I use doorndash when I'm sitting in the parking lot ordering. After about 30 minutes of talking in circles and being denied a refund, I took the food. I was able to get it inside, didn't have to show a confirmation number just confirmed what I ordered which I could've told them that the first time I was inside. Three burger combos and two hotdogs was 52 bucks, cafeteria food looked better than it did. Most of it went in the trash. One of the worst fast food experiences I've had. Unfortunately it has tainted the entire dairy queen chain. On the upside it was one of the cleanest fast food places I've been in, spotless.
- DCDavid ColemanOct 30, 20255.0They're always chill, busy, good vibes. They gave us a pup cup for our dog's birthday 🎂
- JMJude MerreighnOct 17, 20251.0I have ordered from this store on door dash 3 separate times. The first was fine, the second they completely left out my blizzard, and now on the third I waited for nearly 2 hours before deciding to cancel the order altogether.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill specialize in?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries.
Where is Dairy Queen Grill & Chill located?
It is located at 345 Folly Road, James Island, SC 29412, USA.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location welcomes families and children, providing booster seats, high chairs, and a family-friendly environment.
Can customers use WiFi at Dairy Queen Grill & Chill?
Yes, free WiFi is available for customers at this location.
How can I place an order online for pickup at Dairy Queen Grill & Chill?
You can place your order online for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/71398/.
Are there other fast food restaurants near Dairy Queen Grill & Chill on Folly Road?
Yes, nearby fast food options include Subway, Wendy's, and Arby's, which are convenient alternatives if you want a variety of meal choices.
What healthcare facilities are located near Dairy Queen Grill & Chill?
Nearby healthcare facilities include Priority STD Testing Charleston, Liberty Doctors, and Charleston Vision Center, making it easy to combine errands or appointments with a visit to Dairy Queen.
Are there any recreational or event venues close to Dairy Queen Grill & Chill?
Yes, Liberty Plaza, an event planning venue, and Dance Moves of Charleston, a dance school and gym, are located nearby and could be part of your visit to the area.