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Dunkin'

3.1
(676 reviews)

Business Details

937 Lake Murray Blvd, Irmo, SC
29063, United States
(803) 407-5956
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Irmo, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
937 Lake Murray Blvd, Irmo, SC
29063, United States

Hours

Reviews

3.1
676 reviews
5 stars
260
4 stars
82
3 stars
54
2 stars
58
1 star
222

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of poor service and disrespectful interactions.

Wait Times

Numerous reviews highlighted excessively long wait times, both in the drive-thru and for in-store orders, leading to customer frustration.

Product Availability

Customers frequently noted that the location was out of stock on popular items, including donuts and other menu items, which was disappointing for many.

Cleanliness

Several reviews mentioned unsanitary conditions and a lack of cleanliness in the store, contributing to a negative experience.

Mixed Food Quality

While some customers enjoyed their food and drinks, others reported stale or poorly made items, indicating inconsistency in product quality.
  • EW
    Emma W
    Feb 17, 2026
    1.0
    I’m not sure who the owner of this Dunkin is, but they should probably hire a full new staff lol. I tried to give this Dunkin a chance, I’ve been there probably 8-10 times but my drink is never made correctly, I’ll get different ones and they are still never right. They’re usually watery, they’re not filled up etc. and this isn’t user error, I’ve been to other Dunkin’s and the same drink I order there is so gross at this location lol. One time a guy on the speaker who was taking my order said “yo what can I…” and then had to correct himself. I knew once I heard that my drink was gonna be bad because how hard is it to address someone correctly when that’s your literal job. I’ve worked several customer service jobs and it’s such a shame that a good company hires the worst/laziest employees at several locations around here. Anyways, I’ll only be going to the location my family has whenever I’m down there! Thanks
  • NF
    Noel Freeman
    Feb 10, 2026
    1.0
    This location is literally always out of stock with food and drinks. And I go at the beginning of the day. Like, is someone not checking the inventory constantly?? This is like the 3rd time this has happened! And not to mention the guy that heated up my omelette bites burned them. How do you burn omelette bites bruh??
  • DB
    Diogo Bombaca
    Jan 20, 2026
    5.0
    I got 25 munchkins and a double chocolate donut. Everything tasted great. Lady at the front was very very nice. Yall figure out who was there at 4pm on 01/20 and give her a raise!
  • BB
    Brandon B
    Jan 18, 2026
    2.0
    I know as a chain that Dunkin is deprioritizing donuts, but about half of the flavors were completely out of stock on this Sunday morning. I felt like the service was rather slow as well given that there was only one other customer inside. It's probably best to go to another location if you actually want donuts.
  • SH
    Sandy Hardman
    Jan 8, 2026
    1.0
    I’ve never had someone from Dunkin makes my milk, espresso, and my syrup altogether in a separate cup, and then pour it into my cup and dump half of it down the drain when I corrected the young lady making my drink and explaining to her That she was dumping half of my syrup and espresso down the drain so now I’m not actually getting what I’m paying for. She told me that if I had a problem to call corporate. I also asked for cinnamon sugar and they told me because I wasn’t getting a specific drink. I was not allowed to have it on my coffee. I have never dealt with a more disrespectful group of women at a Dunkin’ Donuts in my life (including the manager), I understand now why they have such a low rating. I love Dunkin’ Coffee But from now on, I will definitely be checking ratings before I go to a particular store and if that means I have to go to Starbucks over Dunkin so be it. I hope the store gets it self together..

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