Service quality is inconsistent; while many customers praise friendly staff, others report rude or unresponsive service.
Food Quality
Food is frequently described as delicious and fresh, though some customers noted issues with specific items like hard beans and uncooked rice.
Staff Performance
Certain employees, particularly Imara and Ashley, received high praise for their helpfulness and positive attitudes, while others faced criticism for their demeanor.
Cleanliness
The restaurant is generally reported as clean, but some reviews mention dirty conditions during busy times.
Atmosphere
The atmosphere is often described as warm and inviting, though noise levels can be high, making communication difficult.
SD
Scott DeLacy
4 days ago
5.0
Ordered the steak feta pita. It was everything I expected and more. The portion was just right, flavor was perfect. The wait staff was polite and efficient. Kudos to the management for the experience. Would definately recommend.
AH
Austin Hilley
4 days ago
1.0
Cava is always really good food, but the employees always have the worst attitude and the drink machines were completely out at 1pm and the fountain drinks did not have carbonation. I told one of the employees and he said "I'm sorry" and walked off. That was it. I don't want to put all of the blame on anyone in particular, but I would have appreciated at least an attempt at fixing the problem. I was sorely disappointed with this Cava and I will not be coming back after this sorry visit
CD
Christina Dalgo
Nov 17, 2025
1.0
This location is constantly out of most ingredients. The staff tends to be rude and unwelcoming and also breaks down the drink station an hour before closing. If I were the owner of this location I would insure things change.. just my opinion.
MG
Mallishetty Goutham
Nov 16, 2025
1.0
I went to CAVA at 9 PM on Sunday, and the experience was honestly unacceptable. The customer service was terrible, and they served me brown rice that was so undercooked it was hard to even chew. It was bad enough that I was genuinely worried it might make me sick. No customer should ever have to feel that way. If this is the quality of food and service on Sundays, they shouldn’t be open at that hour at all.
JM
Jen Mercer
Nov 15, 2025
1.0
We walked in, the female associate looked at us, said nothing, and proceeded to ignore us for five more minutes. A patron walked over to report a problem with the food, and the associate huffed with annoyance, walked over to the kitchen area, and yelled for someone. We left. We love Cava in Atlanta, but how does this place have a 4.5 rating??? Management needs to address these issues.
CAVA is a fast-casual Mediterranean restaurant offering customizable greens + grains bowls, salads, and pitas.
What are the operating hours of CAVA in Irmo, SC?
CAVA is open daily from 10:30 AM to 10:00 PM.
Is CAVA open on major holidays like Christmas or Thanksgiving?
CAVA is closed on holidays such as November 27, 2025 (Thanksgiving), December 24, 2025, and December 25, 2025 (Christmas).
Can I order delivery from CAVA?
Yes, CAVA offers delivery which can be ordered through their website at https://cava.com/ or https://order.cava.com/stores.
What payment options are accepted at CAVA?
CAVA accepts American Express, Cash, Discover, MasterCard, and Visa.
Does CAVA have a mobile app for ordering?
Yes, CAVA has mobile apps available on both Android and iOS platforms.
Are there vegetarian or organic food options at CAVA?
Yes, CAVA serves vegetarian and organic menu items.
Does CAVA accommodate families and children?
Yes, CAVA welcomes families and children and has a children's menu available.
Which nearby Mediterranean restaurant can I visit if I want more dining options?
Zoës Kitchen is a nearby Mediterranean restaurant close to CAVA, offering additional dining choices in the area.
What nearby services can I visit before or after dining at CAVA?
Nearby, you can find services like Bee Healthy Medical Weight Loss for nutrition consultations, and Residence Inn by Marriott Columbia Northwest/Harbison if you need accommodations.
Are there convenient options for grabbing a quick snack or fueling up near CAVA?
Yes, QuikTrip gas station and convenience store is nearby, perfect for quick snacks or fuel needs before or after your meal at CAVA.