Customers consistently praised the food for being delicious, fresh, and flavorful.
Customer Service
While many reviews highlighted friendly and helpful staff, there were significant complaints about rude attitudes and poor service during busy times.
Cleanliness
Several customers noted issues with cleanliness in the restaurant, including dirty tables and serving areas.
Order Fulfillment
Multiple reviews mentioned long wait times for online orders and issues with items being unavailable or incorrect.
OW
Omri White
2 days ago
5.0
Diamond, Makaila, taneika were great with helping me find what I wanted and provided great customer service. Will def return.
KA
Kishanti Austin
3 days ago
5.0
I really enjoy coming here. This is the only place I come for great service and great. All food is fresh and so fulfilling. I highly recommend this location.
BM
B Massie
4 days ago
2.0
Food is very good - if they have all the needed ingredients.
Take out service is terrible. I've order at least a dozen times on their app and my order was only ready when I arrived on schedule once. Usually you have to stand around near the counter while the staff ignores you to help people ordering in until they ask if you have a pick up order. Then they seem to run around trying to figure out what to do to make the food. I always arrive at least 10 minutes later than when the food is promised, and I almost always have to wait as long if not longer than people walking in and placing orders.
The last time I went (and will ever go to this franchise) they were out of pita chips and feta cheese. They did not tell me that when I ordered, but only after they were in the middle of prep and asked me what I wanted to substitute for the Feta. The person prepping my order was dumbfounded when I asked what they would recommend as a substitute for feta...they didn't have an answer. I thanked them and left. Pretty sad that a Mediterranean restaurant wouldn't have feta or pita chips.
CP
Court P
Dec 30, 2025
1.0
Decent food, but the employees are shockingly incompetent. This isn’t a staffing shortage — it’s a staffing quality problem. The team couldn’t keep up with online orders, moved at a snails pace, and repeatedly handed the wrong bowls to the wrong people. The level of disorganization was unbelievable, and no one seemed remotely concerned about fixing it. Stay away
MR
Michelle Rozbitsky
Dec 21, 2025
1.0
Love the food but not sure we will order from this location again. Second time I’ve ordered on the app and waited in store for over 30 minutes after the time it was supposed to be ready. They need more staff to expedite the online orders. It shouldn’t take an hour from the time of order to get food.
CAVA is a fast-casual Mediterranean restaurant offering customizable greens + grains bowls, salads, and pitas.
What are the operating hours of CAVA in Irmo, SC?
CAVA is open daily from 10:30 AM to 10:00 PM.
Is CAVA open on major holidays like Christmas or Thanksgiving?
CAVA is closed on holidays such as November 27, 2025 (Thanksgiving), December 24, 2025, and December 25, 2025 (Christmas).
Can I order delivery from CAVA?
Yes, CAVA offers delivery which can be ordered through their website at https://cava.com/ or https://order.cava.com/stores.
What payment options are accepted at CAVA?
CAVA accepts American Express, Cash, Discover, MasterCard, and Visa.
Does CAVA have a mobile app for ordering?
Yes, CAVA has mobile apps available on both Android and iOS platforms.
Are there vegetarian or organic food options at CAVA?
Yes, CAVA serves vegetarian and organic menu items.
Does CAVA accommodate families and children?
Yes, CAVA welcomes families and children and has a children's menu available.
Which nearby Mediterranean restaurant can I visit if I want more dining options?
Zoës Kitchen is a nearby Mediterranean restaurant close to CAVA, offering additional dining choices in the area.
What nearby services can I visit before or after dining at CAVA?
Nearby, you can find services like Bee Healthy Medical Weight Loss for nutrition consultations, and Residence Inn by Marriott Columbia Northwest/Harbison if you need accommodations.
Are there convenient options for grabbing a quick snack or fueling up near CAVA?
Yes, QuikTrip gas station and convenience store is nearby, perfect for quick snacks or fuel needs before or after your meal at CAVA.