Arby's

4.0
1019 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1076 Lake Murray Blvd, Irmo, SC
29063, United States

Hours

Reviews

4.0
1,019 reviews
5 stars
479
4 stars
258
3 stars
152
2 stars
57
1 star
73

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others received cold or old food.

Customer Service

Customer service experiences varied widely, with some staff being friendly and accommodating, while others displayed poor attitudes and rudeness.

Cleanliness

The dining area was reported as clean by several customers, but some noted issues with food hygiene and cleanliness.

Order Accuracy

Multiple complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Speed of Service

Service speed was inconsistent; some customers praised quick service, while others experienced long wait times.
  • PH
    parker hennington
    4 days ago
    1.0
    Would not accept a $100 bill for payment at 12:30 PM saying that she could not make change because they just opened.
  • AB
    Amber Bairefoot
    Nov 14, 2025
    4.0
    New steak bites are awesome
  • BF
    Brandon forquer
    Nov 7, 2025
    1.0
    Got a reuben but they didn't have any sauerkraut but that's not the bad part. I asked for a little more thousand island dressing since they didn't have the sauerkraut and they doused it on there to where the wrapper was covered in it and the sandwich bread was soaked in it. I went through the the drive thru again to bring it to their attention and they said well you said you wanted extra. Thats not the type of response you should give to poor service. Also the people taking my order automatically having an attitude when I go to order is unsettling.
  • GB
    George Burn
    Oct 23, 2025
    4.0
    They were fast courteous and friendly people that made You feel welcomed from the moment you walked in.
  • AG
    Amanda Greenlaw
    Oct 20, 2025
    2.0
    Had an online pick-up and my fries and potato cakes were cold. I had to go back in and have them remade. The staff was helpful but the building was cold and they didnt have the heat lamps on over the fry station.