Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and lack of urgency.
Food Quality
Many customers experienced issues with food quality, including cold items, incorrect orders, and raw food.
Cleanliness
The restaurant is often noted for its cleanliness, although some reviews mention dirty tables and unsanitary conditions.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Speed of Service
Service speed varies, with some customers reporting quick service while others experienced long waits.
CB
Connie Bachman
5 days ago
2.0
Lovetheur sandwiches, but the staff is always unhappy.
RR
Rod
Dec 9, 2025
3.0
Ordered 2 sandwiches 1fry. No customers but me. Guy at drive through was Rude. Fry was cold .asked for sauce he acted like that was so hard. Never spoke with Me. If u don't want to work look for another job. So tired of attitudes at drive through. Never seen so many young people that are so rude. Apparently no raising. Worked all my life Never did I treat customers like that. NOBODY cares. Was raised to respect others. Does anyone remember Golden rule? I was thankful to work and did my absolute best to preform on my job whatever I was doing. Don't recommend.
CB
Chuck Barras
Nov 1, 2025
3.0
It was just ok. Not really greeted, just middle of the road food and service
JB
Joe Blow
Oct 22, 2025
2.0
I’m the only car at 5:30. AI prompt asks what I want. I respond. A person comes on and says, hold please. Sure….a minute or so. I place an order and ask for no sauce. Get meal. Cold fries…sandwich with sauce. These places are only busy on Sunday because nothing compares to the service or quality of Chick Fil A
AB
alan berry
Sep 10, 2025
1.0
Bought a loaded Italian, literally the worst sandwich I've ever had, not just worst Italian but really the worst sandwich ever