Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
240 reviews
5 stars
124
4 stars
26
3 stars
8
2 stars
9
1 star
73
What are people saying?
AI-generated from recent customer reviews
Operational Issues
Customers frequently reported that the location was closed during posted business hours, leading to frustration and wasted trips.
Customer Service
Many reviews highlighted poor customer service, including rude staff, lack of communication, and unhelpful responses to complaints.
Food Quality
There were numerous complaints about the quality of food and smoothies, including incorrect orders, missing ingredients, and unsanitary conditions.
Inventory Problems
Customers noted that the location often ran out of key ingredients and supplies, affecting their ability to fulfill orders properly.
Management Concerns
Several reviews indicated a lack of effective management, with issues such as understaffing and poor training contributing to the overall negative experience.
- AGAlexandria GreoOct 4, 20251.0I ordered here through the app for delivery because they said it was available only to get the order cancelled and confirmed twice. When the driver went to the restaurant they said it was closed. I tried calling several times to get sent straight to voicemail and was out $15. I normally live tropical smoothie but this was disappointing considering they still say open even though the restaurant is closed 🙃 not sure if they plan to reopen but I don’t recommend ordering from here through the app because it’ll just get cancelled and you won’t receive a refund.
- MNMelissa NairSep 20, 20251.0Update: 10/9/25 I never heard back from well... Anyone. I ended up doing a chargeback with my credit card and immediately got my money back. I don't plan on ever going back. I ordered online from the app. I show up to pick up my order... And the store is closed. Doesn't even look like they even opened at all that day. Their screens are full of orders. They must have an auto accept system, that based on past reviews, no one turns off at all. And trying to get a refund just seems like an actual joke. I'll give it a week and then I'll force a charge back with my credit card and simply never visit again.
- LTliam tooheyAug 30, 20251.0Went here at 1pm on a Saturday and said they were open but it was closed. Would give zero stars if I could. Makes this business look terrible.
- DHDaLisa HarkinsAug 25, 20251.0Been to this location twice in 2 weeks during operating hours and CLOSED! I figures 1st time maybe too close to closing. Stopped tonight approximately 745pm and guess what CLOSED! Is this location out of business or open whenever it wants?
- JBJosh BrownJul 30, 20251.0This location is always out of necessary ingredients but they’ll fulfill online orders by adding extra ice to make it full. The other day they were out of the large cups so they were giving people two small cups, but the cups weren’t full. We went by a moment ago and the receipts from online orders are poured out onto the floor and the door is locked. Given the other reviews I’ve seen here, that’s a lot of online orders they probably accepted but that they’ll never issue refunds for. I wish we had another local smoothie place to replace this one. Update: I love the auto bot response to every single review here. It’s clear that they truly care! 🙄
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours for Tropical Smoothie Cafe?
The cafe is open for dine-in from 7 AM to 9 PM Monday through Friday, 8 AM to 9 PM Saturday, and 10 AM to 8 PM on Sunday.
Can I order delivery from Tropical Smoothie Cafe and what are the delivery hours?
Yes, delivery is available daily from 8 AM to 7:30 PM Monday through Saturday and 10 AM to 6:30 PM on Sunday.
What types of pickup services are offered?
Tropical Smoothie Cafe offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
What meals are served at Tropical Smoothie Cafe?
The cafe serves breakfast, brunch, lunch, dinner, and late-night meals.
Does Tropical Smoothie Cafe have a kids menu and offer family-friendly seating?
Yes, the cafe has a children's menu and welcomes families with seating available.
Where is Tropical Smoothie Cafe located?
It is located at 9695 Redstone Drive in Indian Land, South Carolina 29707, USA, within the RedStone Shopping Center.
What payment options can customers use at Tropical Smoothie Cafe?
Customers can pay with American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, MasterCard, and Visa.
What other dining options are available near Tropical Smoothie Cafe in the RedStone Shopping Center?
Nearby dining options include Viva Chicken, Sweetwaters Coffee & Tea, Moe's Southwest Grill, Which Wich Superior Sandwiches, and Margaritas Mexican Restaurant, among others.
Are there any wellness or health-related services near Tropical Smoothie Cafe?
Yes, nearby you can find Sparrsh Spa for massages and hair removal, Redstone Modern Dentistry, and Atrium Health Urgent Care for medical services.