Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Customers frequently reported that the location was closed during posted business hours, leading to frustration and wasted trips.
Customer Service
Many reviews highlighted poor customer service, including unresponsive staff, rude behavior, and lack of assistance with issues.
Food Quality
There were numerous complaints about the quality of food and smoothies, including incorrect orders, missing ingredients, and unsanitary conditions.
Management Concerns
Reviews indicated a lack of effective management, with issues such as understaffing, poor inventory management, and unprofessional behavior from employees.
RN
Richard Nettles
1 day ago
1.0
Every time I go on Sundays during hours of operation it is closed.
KK
Kait
Dec 18, 2025
1.0
Why are they ALWAYS closed during the business hours listed on their door? Yesterday (Monday 12/17) I went at 5:00 pm and the doors are locked, lights off for no reason. Mind you, the hours on the door say theyre open until 8 or 9 PM. waste of my time!!!!😡😡😡 absurd!!!!!!!!!!!!
AG
Alexandria Greo
Oct 4, 2025
1.0
I ordered here through the app for delivery because they said it was available only to get the order cancelled and confirmed twice. When the driver went to the restaurant they said it was closed. I tried calling several times to get sent straight to voicemail and was out $15. I normally live tropical smoothie but this was disappointing considering they still say open even though the restaurant is closed 🙃 not sure if they plan to reopen but I don’t recommend ordering from here through the app because it’ll just get cancelled and you won’t receive a refund.
MN
Melissa Nair
Sep 20, 2025
1.0
Update: 10/9/25
I never heard back from well... Anyone. I ended up doing a chargeback with my credit card and immediately got my money back. I don't plan on ever going back.
I ordered online from the app. I show up to pick up my order... And the store is closed. Doesn't even look like they even opened at all that day. Their screens are full of orders. They must have an auto accept system, that based on past reviews, no one turns off at all.
And trying to get a refund just seems like an actual joke. I'll give it a week and then I'll force a charge back with my credit card and simply never visit again.
LT
liam toohey
Aug 30, 2025
1.0
Went here at 1pm on a Saturday and said they were open but it was closed. Would give zero stars if I could. Makes this business look terrible.
The cafe serves breakfast, brunch, lunch, dinner, and late-night meals.
Does Tropical Smoothie Cafe have a kids menu and offer family-friendly seating?
Yes, the cafe has a children's menu and welcomes families with seating available.
Where is Tropical Smoothie Cafe located?
It is located at 9695 Redstone Drive in Indian Land, South Carolina 29707, USA, within the RedStone Shopping Center.
What payment options can customers use at Tropical Smoothie Cafe?
Customers can pay with American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, MasterCard, and Visa.
What other dining options are available near Tropical Smoothie Cafe in the RedStone Shopping Center?
Nearby dining options include Viva Chicken, Sweetwaters Coffee & Tea, Moe's Southwest Grill, Which Wich Superior Sandwiches, and Margaritas Mexican Restaurant, among others.
Are there any wellness or health-related services near Tropical Smoothie Cafe?
Yes, nearby you can find Sparrsh Spa for massages and hair removal, Redstone Modern Dentistry, and Atrium Health Urgent Care for medical services.