Tropical Smoothie Cafe

3.5
242 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
9695 Redstone Drive, Indian Land, SC
29707, United States

Hours

Reviews

3.5
242 reviews
5 stars
124
4 stars
26
3 stars
8
2 stars
9
1 star
75

What are people saying?

AI-generated from recent customer reviews

Operational Issues

Customers frequently reported that the location was closed during posted business hours, leading to frustration and wasted trips.

Customer Service

Many reviews highlighted poor customer service, including unresponsive staff, rude behavior, and lack of assistance with issues.

Food Quality

There were numerous complaints about the quality of food and smoothies, including incorrect orders, missing ingredients, and unsanitary conditions.

Management Concerns

Reviews indicated a lack of effective management, with issues such as understaffing, poor inventory management, and unprofessional behavior from employees.
  • RN
    Richard Nettles
    1 day ago
    1.0
    Every time I go on Sundays during hours of operation it is closed.
  • KK
    Kait
    Dec 18, 2025
    1.0
    Why are they ALWAYS closed during the business hours listed on their door? Yesterday (Monday 12/17) I went at 5:00 pm and the doors are locked, lights off for no reason. Mind you, the hours on the door say theyre open until 8 or 9 PM. waste of my time!!!!😡😡😡 absurd!!!!!!!!!!!!
  • AG
    Alexandria Greo
    Oct 4, 2025
    1.0
    I ordered here through the app for delivery because they said it was available only to get the order cancelled and confirmed twice. When the driver went to the restaurant they said it was closed. I tried calling several times to get sent straight to voicemail and was out $15. I normally live tropical smoothie but this was disappointing considering they still say open even though the restaurant is closed 🙃 not sure if they plan to reopen but I don’t recommend ordering from here through the app because it’ll just get cancelled and you won’t receive a refund.
  • MN
    Melissa Nair
    Sep 20, 2025
    1.0
    Update: 10/9/25 I never heard back from well... Anyone. I ended up doing a chargeback with my credit card and immediately got my money back. I don't plan on ever going back. I ordered online from the app. I show up to pick up my order... And the store is closed. Doesn't even look like they even opened at all that day. Their screens are full of orders. They must have an auto accept system, that based on past reviews, no one turns off at all. And trying to get a refund just seems like an actual joke. I'll give it a week and then I'll force a charge back with my credit card and simply never visit again.
  • LT
    liam toohey
    Aug 30, 2025
    1.0
    Went here at 1pm on a Saturday and said they were open but it was closed. Would give zero stars if I could. Makes this business look terrible.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours for Tropical Smoothie Cafe?

The cafe is open for dine-in from 7 AM to 9 PM Monday through Friday, 8 AM to 9 PM Saturday, and 10 AM to 8 PM on Sunday.