Chipotle Mexican Grill

2.6
457 reviews
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About

Mexican Restaurant
Chipotle Indian Land 521 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
10092 Charlotte Hwy, Indian Land, SC
29707, United States

Hours

Reviews

2.6
457 reviews
5 stars
124
4 stars
40
3 stars
27
2 stars
47
1 star
219

What are people saying?

AI-generated from recent customer reviews

Customer Service

Justin received numerous praises for his exceptional friendliness and attentiveness, significantly enhancing the customer experience.

Food Quality

Many customers reported issues with food quality, including small portions, incorrect orders, and unsatisfactory freshness.

Cleanliness

Multiple reviews highlighted poor cleanliness standards in the restaurant, with dirty tables and unsanitary conditions noted frequently.

Staff Attitude

Several customers expressed dissatisfaction with staff attitudes, describing them as rude or indifferent, particularly during busy hours.

Operational Issues

Customers frequently mentioned problems with the restaurant being closed unexpectedly, running out of menu items, and long wait times.
  • SC
    Sandi Carter
    Nov 8, 2025
    1.0
    This store was disgusting!! There was no place to sit because every table was nasty. The ordering station had food smeared all over the counter, the glass in front of the food prep station was so filthy you couldn't even see through it. Went to the drink station and it was a total disaster, Drinks spilled everywhere. There were 5 people working and they were standing around on their phones. I had to ask for a table to be wiped down so we could eat. The entire store was a mess. I really hope the owner steps up and cleans this place up because we won't be back.
  • MO
    Mike O'Donnell
    Nov 5, 2025
    5.0
    Sounds like the crew here does amazing things for people when they need it. Big props to you guys for being conscious of customers needs and creating an environment where they dont feel out of place trying to have dietary needs met!
  • CF
    Chase Fandel
    Oct 30, 2025
    5.0
    Justin at Chipotle was absolutely fantastic! From the moment I walked in, his friendly attitude and genuine smile made the whole experience so much better. He took the time to make sure my order was perfect and even shared a few jokes that brightened my day. It’s rare to find someone who not only does their job well but also makes you feel truly happy and appreciated. Thanks to Justin, my visit to Chipotle wasn’t just about great food—it was about feeling good too. He’s definitely someone who goes above and beyond!
  • FP
    Flavius Panga
    Oct 30, 2025
    5.0
    I had a great experience at Chipotle thanks to Justin! He was super friendly, professional, and made sure my order was perfect. He worked quickly while still paying attention to detail, and even double-checked everything before handing me my food. You can tell he really cares about customer satisfaction. Definitely one of the best experiences I’ve had at this location — shoutout to Justin for the excellent service!
  • RR
    Rhett Palladino (rhettupper90)
    Oct 30, 2025
    5.0
    I had an awesome experience at Chipotle thanks to Justin! He went above and beyond with customer service — super friendly, fast, and made sure everything in my order was perfect. You can tell he really cares about what he’s doing and keeps a great attitude even when it’s busy. The food was fresh and made exactly how I wanted it. Justin definitely made my visit stand out — Chipotle needs more people like him!

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Indian Land offer?

Chipotle Indian Land offers customizable Mexican-inspired fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill in Indian Land?

Chipotle is open Monday through Saturday from 10:45 AM to 11:00 PM, and Sunday from 10:45 AM to 9:00 PM.