Subway

3.2
226 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Hilton Head Subway® Restaurant at 437 William Hilton Parkway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
437 William Hilton Parkway, Hilton Head, SC
29926, United States

Hours

Reviews

3.2
226 reviews
5 stars
80
4 stars
37
3 stars
19
2 stars
21
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of assistance.

Food Quality

Mixed feedback on food quality, with some customers reporting fresh and tasty sandwiches, while others experienced issues like incorrect orders and unsanitary conditions.

Cleanliness

Several customers noted cleanliness issues, including dirty restrooms and moldy ice, which negatively impacted their dining experience.

Staffing Issues

Many reviews mentioned understaffing leading to long wait times and poor service, particularly during busy hours.

Operational Hours

Customers frequently reported that the store closed earlier than advertised, causing frustration for those who arrived expecting to place orders.
  • LA
    Leah Allen
    Dec 12, 2025
    5.0
    This is the cleanest subway I've ever been in. The guy who made my sandwiches was really friendly and the food was good.
  • SR
    Susan Reed
    Sep 28, 2025
    2.0
    Made an online order and the sandwich wasn’t made right. Asked for provolone cheese and tomatoes on the sub. When I got home and opened it no cheese at all no tomatoes… you can’t go on the website to contact customer service now, when you try it says site unavailable,
  • RL
    Rosa Lobo
    Sep 20, 2025
    1.0
    Last 3 times I’ve ordered my sandwich online they have messed it up. It was completely drenched in Mustard, didn’t even order it with it. This last time my Sandwich was just completely inedible.
  • CM
    cory murray
    Aug 25, 2025
    5.0
    Staff was very nice and gave my son a cookie😊
  • EE
    Ed Eybs
    Aug 9, 2025
    3.0
    wife got sick after sating there

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Hilton Head?

The Subway restaurant is located at 437 William Hilton Parkway, Unit A, Northridge Plaza, Hilton Head, SC 29926.

What are the operating hours of the Subway at Northridge Plaza?

The Subway is open daily from 9:00 AM to 10:00 PM.