Papa Johns Pizza

2.9
272 reviews
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Business Details

24 Palmetto Bay Road, Hilton Head Island, SC
29928, United States
(843) 341-3400
https://locations.papajohns.com/united-states/sc/29928/hilton-head-island/24-palmetto-bay-road
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About

Pizza Restaurant
At Papa Johns Pizza in Hilton Head Island, SC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Hilton Head Island pizza for any occasion. Call us for pizza delivery in Hilton Head Island or stop by 24 Palmetto Bay Road for carryout to order the best pizza in Hilton Head Island, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
24 Palmetto Bay Road, Hilton Head Island, SC
29928, United States

Hours

Reviews

2.9
272 reviews
5 stars
99
4 stars
26
3 stars
18
2 stars
13
1 star
116

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, burnt, or incorrectly made pizzas.

Delivery Issues

Numerous reviews highlighted significant delays in delivery, with some orders taking over two hours or not arriving at all.

Customer Service

Customers frequently mentioned poor customer service, including rude staff and unresponsive management.

Order Accuracy

Several customers experienced problems with incorrect orders, missing items, or items not being delivered.

Staff Friendliness

While some reviews praised friendly staff, many others reported negative interactions with employees.
  • ER
    Emilie Reid
    Oct 20, 2025
    5.0
    Always delicious ! And also friendly service ! I ordered so much food and they helped me walk it out to my car which was really a nice bonus! The pizza, garlic knots, bread sticks and brownies were all DELICIOUS! super fresh and tasty ! So so so good!
  • JD
    James Durrant
    Sep 30, 2025
    5.0
    Great friendly staff. Orders are always accurate and on time!!!
  • KJ
    kellee Jakeway
    Sep 21, 2025
    1.0
    Usually Papa Johns on the island is much faster than Dominos. Last night it took 3 hours to deliver my pizza 1 mile. I ordered and they decided to have doordash deliver my order and I never received it. I called and they said they would remake my order and deliver it. 45 minutes pass...no pizza. I called back and they informed me that I needed to pay another delivery fee which was ridiculous. I had already paid a delivery fee. I just wanted my pizza. 1 hour later the pizza showed up...old and cold. I would really like a full refund after their lack of customer service. Last night was unacceptable.
  • HH
    Heather Hinshelwood
    Sep 19, 2025
    5.0
    Special thanks for feeding a bunch of hungry boys at the very last minute. Shout out to store manager, Nicole, who help facilitate a big last minute order!!!!
  • EH
    Eileen Harrell
    Sep 18, 2025
    2.0
    This is the second time I drove there and they lost my order. Both times I left without food. 🥺👀
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Hilton Head Island?

Delivery is available Monday to Thursday and Sunday from 9:30 AM to 11:00 PM, and on Friday and Saturday from 9:30 AM to midnight. Note that on December 24, delivery is open until 1:00 AM, but on December 25 the store is closed.

Can I order Papa Johns Pizza for takeout and what are the takeout hours?

Yes, you can order takeout Monday to Thursday and Sunday from 9:30 AM to 11:00 PM, and on Friday and Saturday from 9:30 AM to midnight. On December 24, takeout is available until 1:00 AM, but the store is closed on December 25.