Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,540 reviews
5 stars
495
4 stars
309
3 stars
251
2 stars
136
1 star
349
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported long wait times, both in the drive-thru and inside the restaurant.
Staff Attitude
Many reviews highlighted rude or unhelpful staff, with several customers expressing frustration over poor service.
Order Accuracy
Numerous complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
Cleanliness
While some customers praised the cleanliness of the location, others reported dirty tables and floors.
Food Quality
Mixed feedback on food quality, with some enjoying their meals while others complained about cold or poorly prepared items.
- EPEvan ProctorNov 14, 20251.0Not sure where to start. Nearly 30 minutes for food. Parking lot full of electric bikes doing wheelies and almost hitting cars coming in. That to go along with rude customer service. Idk if they were having a bad day or what but the gentleman yelled because the kiosk wasn’t working. Like we knew so we placed an order online. He raised his voice again saying “I told you it wasn’t working” knowing he never said online wasn’t working. Then proceeded to ask “what do you want” like we was unconvincing him. A gentleman walked in that had ordered before us and his order was wrong so the lady gave him our order then complained saying “iv already made this order” when we ask for ours. They seemed so annoyed from doing their job. Didn’t even get one sandwich we ordered, one didn’t have something in it that we paid extra for, and then when asked for condiments the gentleman just walked away. And when we got him we noticed the “best by” time on something we ordered was over an hour past. Maybe the worst McDonald experience we have ever seen.
- AWAbigayle WhaleyNov 13, 20251.0The service sucks. I pulled into the drive thru and I was the first one there. Two cars pulled up in the other lane, and the lady over the speaker was super rude to me. The message said to order when ready, so that’s what I did. She came over loud as ever: “I’LL BE WITH YOU IN ONE MOMENT,” then proceeded to mumble something under her breath — sounded like “shut up” to me honestly. Then she took the cars in the other lane, one who pulled up way after I was there, and then another car pulled up after a few seconds of waiting. Like 3–5 minutes for my order to even be taken, then finally my order was taken.
- JMJoe matejewskiNov 4, 20255.0Shake machine worked amazing!!
- TSTony StarkOct 30, 20251.0Terrible terrible wait time. The reviews are consistent. Didn’t want to have to leave a review but I hate waiting for my food that’s ready to be picked up.
- LLLydia Grieve (Lyd)Oct 23, 20254.0Some of the workers were a bit annoyed but besides that the Big Mac was AWESOME!!
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 50 New Orleans Rd, Hilton Head Island?
McDonald's at 50 New Orleans Rd is open daily from 6:00 AM to 11:00 PM.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, this McDonald's has a drive-thru open every day from 6:00 AM to midnight.
Can I order delivery from McDonald's in Hilton Head Island, and when is delivery available?
Yes, delivery is available daily from 6:00 AM to 11:00 PM. You can order online using their delivery website.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Discover, MasterCard, Visa, Cash, Android Pay, and Apple Pay.
Does this McDonald's location support mobile ordering and curbside pickup?
Yes, this location offers mobile ordering, curbside pickup, same-day delivery, and no-contact delivery services.
How can I earn rewards for free food at this McDonald's?
You can join MyMcDonald's Rewards to earn points for free food. Details are available on their website.
Is there free WiFi available at McDonald's on 50 New Orleans Rd?
Yes, WiFi is available for customers at this McDonald's location.
Which nearby locations can I visit before or after dining at McDonald's on New Orleans Rd?
You can visit Colingy Beach, a nearby park and surfing spot, or enjoy a meal at Asian Bistro and Local Pie, which are close by.
Where can I get fuel or convenience items near McDonald's on 50 New Orleans Rd?
Speedway, a gas station and convenience store, is located nearby for fuel and quick shopping needs.
Are there any professional services close to McDonald's at Hilton Head Island?
Yes, nearby professional services include Novit & Scarminach (lawyers), Nixon Real Estate, and Denarius Group (public relations and financial services).