Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,547 reviews
5 stars
495
4 stars
313
3 stars
251
2 stars
137
1 star
351
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and unhelpful staff, with many customers experiencing poor service and long wait times.
Food Quality
Several customers reported issues with food freshness and incorrect orders, including cold fries and improperly prepared items.
Cleanliness
While some customers noted cleanliness, others mentioned dirty conditions and a lack of attention to maintaining the dining area.
Positive Staff Recognition
A few customers praised specific staff members for their friendliness and excellent service, contrasting with the overall negative feedback.
- JDJeremiah DupreeDec 28, 20254.0Nice place good atmosphere
- JFJennifer FlowerDec 22, 20252.0The staff is extremely rude.
- HHhayleyDec 14, 20251.0Worst service ever. As soon as I got to the window the young lady had a horrible attitude only answering in "mhm's". I told her I had a code for my food and she said she was ready. I told her the code and she said "mhm". Yet when I got to the window; there was no fries in the bag. The lady argued with me saying that I could not get the fries. I didn't get the fries until I argued back with her! Teach your staff how to provide customer service and do their job right! I'm tired of these teenagers pretending they cannot listen. If she didn't hear the code the first time she should have said so instead of being prideful. Worst service ever! And I got cold fries!
- CLChandler LarsonNov 29, 20254.0I want to recognize Miss Liz at this McDonald’s. I come here for breakfast regularly(go-to-meal:sausage egg and cheese mcgriddle with a vanilla iced coffee), and she is always genuinely chipper and welcoming. Even on mornings when you can tell she’s exhausted, she still pushes through with kindness, a warm tone, and a little smile. Because of her, I leave with food in my belly and my mood lifted. She absolutely deserves recognition and a raise.
- EPEvan ProctorNov 14, 20251.0Not sure where to start. Nearly 30 minutes for food. Parking lot full of electric bikes doing wheelies and almost hitting cars coming in. That to go along with rude customer service. Idk if they were having a bad day or what but the gentleman yelled because the kiosk wasn’t working. Like we knew so we placed an order online. He raised his voice again saying “I told you it wasn’t working” knowing he never said online wasn’t working. Then proceeded to ask “what do you want” like we was unconvincing him. A gentleman walked in that had ordered before us and his order was wrong so the lady gave him our order then complained saying “iv already made this order” when we ask for ours. They seemed so annoyed from doing their job. Didn’t even get one sandwich we ordered, one didn’t have something in it that we paid extra for, and then when asked for condiments the gentleman just walked away. And when we got him we noticed the “best by” time on something we ordered was over an hour past. Maybe the worst McDonald experience we have ever seen.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 50 New Orleans Rd, Hilton Head Island?
McDonald's at 50 New Orleans Rd is open daily from 6:00 AM to 11:00 PM.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, this McDonald's has a drive-thru open every day from 6:00 AM to midnight.
Can I order delivery from McDonald's in Hilton Head Island, and when is delivery available?
Yes, delivery is available daily from 6:00 AM to 11:00 PM. You can order online using their delivery website.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Discover, MasterCard, Visa, Cash, Android Pay, and Apple Pay.
Does this McDonald's location support mobile ordering and curbside pickup?
Yes, this location offers mobile ordering, curbside pickup, same-day delivery, and no-contact delivery services.
How can I earn rewards for free food at this McDonald's?
You can join MyMcDonald's Rewards to earn points for free food. Details are available on their website.
Is there free WiFi available at McDonald's on 50 New Orleans Rd?
Yes, WiFi is available for customers at this McDonald's location.
Which nearby locations can I visit before or after dining at McDonald's on New Orleans Rd?
You can visit Colingy Beach, a nearby park and surfing spot, or enjoy a meal at Asian Bistro and Local Pie, which are close by.
Where can I get fuel or convenience items near McDonald's on 50 New Orleans Rd?
Speedway, a gas station and convenience store, is located nearby for fuel and quick shopping needs.
Are there any professional services close to McDonald's at Hilton Head Island?
Yes, nearby professional services include Novit & Scarminach (lawyers), Nixon Real Estate, and Denarius Group (public relations and financial services).