Five Guys

4.3
608 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 11 Palmetto Bay Road in Hilton Head Island is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
11 Palmetto Bay Road, Hilton Head Island, SC
29928, United States

Hours

Reviews

4.3
608 reviews
5 stars
353
4 stars
145
3 stars
54
2 stars
28
1 star
28

What are people saying?

AI-generated from recent customer reviews

Pricing

Many customers found the prices to be excessively high for the food offered.

Service

The staff received consistent praise for being friendly, helpful, and providing excellent service.

Food Quality

Customers generally enjoyed the burgers and fries, noting their freshness and taste, though some found them greasy.

Atmosphere

The dining environment was criticized for being too loud and not well-maintained, with some areas needing cleaning.

Consistency

Several reviews highlighted the consistent quality of food and service across multiple visits.
  • MM
    Madelyn
    Nov 8, 2025
    5.0
    The food is always so good!! The staff is super nice too and helpful.
  • OL
    Owen Layton
    Oct 20, 2025
    1.0
    Insanely expensive
  • RW
    Robert Williams
    Oct 8, 2025
    3.0
    Honestly, not as good as it's made out to be. Especially with those high prices. Very good service.
  • TG
    Tim Grooms
    Sep 23, 2025
    4.0
    I had a delivery order a couple of weeks ago, so unable to write about the atmosphere. I have celiac, which means no wheat, rye, oats or barley. Five Guys has been an easy decision at any location. The burgers are cooked without drying them out, so I have always received a nice juicy burger rather than a hockey puck. Many toppings to select, starting with the standard mayo and ketchup to jalapeños for a little kick. My go to is the double cheeseburger, bacon, tomato, mayo, and ketchup and of course, no bun. As good as the burger tastes, the fries may steal the show in my opinion. As someone with celiac, eating fries cooked in most restaurants is a big no no, since most restaurants use the same fryer for all types of products, including breaded items. French fries for most are viewed as a side order when dining out or take away orders, but for a celiac it becomes a specialty item and Five Guys has some of the best that never disappoint. The vanilla shakes are very tasty with the right amount of consistency to prevent passing out while trying to get the shake to travel through the straw. And I always order a second double cheeseburger with no toppings as a treat for my boy. His mouth was full at the time of writing, so unable to provide an understandable response. Lets just say, we both cleared our plates and look forward to the next order.
  • RC
    Rhonda Clayton
    Sep 13, 2025
    2.0
    Music was to loud

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.