Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 11 Palmetto Bay Road in Hilton Head Island is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Many customers found the prices to be excessively high for the food offered.
Service
The staff received consistent praise for being friendly, helpful, and providing excellent service.
Food Quality
Customers generally enjoyed the burgers and fries, noting their freshness and taste, though some found them greasy.
Atmosphere
The dining environment was criticized for being too loud and not well-maintained, with some areas needing cleaning.
Consistency
Several reviews highlighted the consistent quality of food and service across multiple visits.
MM
Madelyn
Nov 8, 2025
5.0
The food is always so good!! The staff is super nice too and helpful.
OL
Owen Layton
Oct 20, 2025
1.0
Insanely expensive
RW
Robert Williams
Oct 8, 2025
3.0
Honestly, not as good as it's made out to be. Especially with those high prices.
Very good service.
TG
Tim Grooms
Sep 23, 2025
4.0
I had a delivery order a couple of weeks ago, so unable to write about the atmosphere. I have celiac, which means no wheat, rye, oats or barley. Five Guys has been an easy decision at any location. The burgers are cooked without drying them out, so I have always received a nice juicy burger rather than a hockey puck. Many toppings to select, starting with the standard mayo and ketchup to jalapeños for a little kick. My go to is the double cheeseburger, bacon, tomato, mayo, and ketchup and of course, no bun. As good as the burger tastes, the fries may steal the show in my opinion. As someone with celiac, eating fries cooked in most restaurants is a big no no, since most restaurants use the same fryer for all types of products, including breaded items. French fries for most are viewed as a side order when dining out or take away orders, but for a celiac it becomes a specialty item and Five Guys has some of the best that never disappoint. The vanilla shakes are very tasty with the right amount of consistency to prevent passing out while trying to get the shake to travel through the straw. And I always order a second double cheeseburger with no toppings as a treat for my boy. His mouth was full at the time of writing, so unable to provide an understandable response. Lets just say, we both cleared our plates and look forward to the next order.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 11 Palmetto Bay Road accept reservations?
No, this Five Guys location does not accept reservations.
What are the business hours for dine-in at Five Guys in Hilton Head Island?
Five Guys is open daily from 11:00 AM to 10:00 PM for dine-in service.
Can I get delivery from Five Guys at Hilton Head Island?
Yes, delivery is available daily from 11:00 AM to 9:00 PM. You can order online at https://order.fiveguys.com/location/hilton-head-island/menu.
Does Five Guys in Hilton Head Island offer in-store pickup?
Yes, in-store pickup is available at this location.
What payment options are accepted at Five Guys on Palmetto Bay Road?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What type of food specialties does Five Guys in Hilton Head Island serve?
The menu features hamburgers, cheeseburgers, fries, milkshakes, boardwalk fries, shakes, hot dogs, lettuce wraps, veggie sandwiches, and grilled cheese.
Is the Five Guys location wheelchair accessible?
Yes, this location has wheelchair accessible entrances and restrooms.
Where can I find a hair salon near Five Guys at 11 Palmetto Bay Road?
Great Clips hair salon is nearby, perfect for a haircut before or after enjoying your meal at Five Guys.
Are there any coffee shops close to Five Guys Hilton Head Island?
Yes, there is a Starbucks coffee shop close by where you can grab a coffee to go or relax before heading to Five Guys.
What fitness centers are near Five Guys in Hilton Head Island?
You can find Local Kollective gym and CYCLEBAR, a cycling studio, nearby to work out before grabbing a bite at Five Guys.