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Dunkin'

3.5
(775 reviews)

Business Details

(843) 715-2794
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hilton Head Island, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4 Southwood Park Dr, Hilton Head Island, SC
29926, United States

Hours

Reviews

3.5
775 reviews
5 stars
339
4 stars
118
3 stars
83
2 stars
45
1 star
190

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables and bathrooms, contributing to a negative dining experience.

Staff Attitude

Several customers noted a lack of enthusiasm and professionalism among staff, with some describing interactions as unfriendly or dismissive.

Product Consistency

There were complaints about the quality and accuracy of food and drink orders, with some items not meeting expectations.

Positive Experiences

Despite the negative feedback, some customers praised specific employees and noted good experiences with certain products, such as coffee and donuts.
  • CM
    Courtney McRae
    Feb 20, 2026
    1.0
    The said the lobby was closed while employees were sitting down, and told me to pull around to the window then proceeded to wait 5 minutes to come to the window and take my order. When employee opened the window, she didn’t greet me. She just stared at me without saying anything. I finally tell her my offer and she has an attitudes.
  • EH
    Erika Hays
    Jan 23, 2026
    3.0
    So disappointed. You have stopped serving the toasted coconut doughnuts. Please reconsider DD. Think aboit setting yourselves a part from others like KK.
  • VM
    Valerie Matias
    Dec 14, 2025
    2.0
    We waited almost 30 minutes in the drive thru for our order we placed in advance and they gave it to me and left the window and 1/3 of it was missing! So they came back and were like did you need something and I said I'd like the rest of the order.
  • DC
    Danielle Castles
    Nov 27, 2025
    5.0
    whoever was on shift 11/27 at 11:40 am were amazing. everyone was totally on it and nice. they all deserve the recognition!
  • SM
    Shaun mckee
    Nov 26, 2025
    1.0
    This place has to be the worst Dunkin I have ever visited. We tried it Monday and needless to say it was a bad experience. We had hoped it was an off day so we came back today. Day 1 - coffee was poorly made and didnt taste anything like the other cookie batters we have gotten in other states. The avocado toast we asked to have topped with bacon. We were charged for it and didnt get it. So we had to ask for them to fix it. We got like 3 flecks of bacon and it was barely noticeable. Ordered half a dozen donuts and they didnt bring them to our car so they had to go back in to get them Day 2 (today) - ordered 3 peppermint mocha lattes. Asked for 1 hot and 2 cold with the cold being medium and decaf. They were segmented out so it was clear to know what they were. They proceeded to ask if I wanted the hot one cold too. Clearly no. Then they said we got larges even though we specified medium. Neither of the cold drinks were decaf. Again avocado toast this time was made right but very little bacon. Loaded hashbrowns were ice cold. Asked for donuts with sprinkles not a single donut has sprinkles just glitter dust. My hot peppermint mocha was barely room temperature by the time we drove 5 minutes back(it wasnt even warm to start with and likely warmed up to room temperature). Watched a lady sit for nearly 20 minutes waiting on a single drink we also waited 20 minutes for our food that was delivered cold and not even slightly warm. Then when the delivered the food they forgot my pumpkin loaf so they had to go back in and just brought out the plastic wrapped loaf. We had hoped for a better quality experience like the other dunkins we go to but this was just plain terrible. For being the area it is i would expect significantly better service, quality, and attention to detail. I know it may be off season for the island, but that doesnt excuse this.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at Hilton Head Island?

Dunkin' is open from 5:00 AM to 5:00 PM Monday through Saturday, and from 6:00 AM to 5:00 PM on Sundays.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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