Wendy's

3.9
856 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1140 South 4th Street, Hartsville, SC
29550, United States

Hours

Reviews

3.9
856 reviews
5 stars
373
4 stars
227
3 stars
122
2 stars
42
1 star
92

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, especially during late hours and drive-thru, with some experiencing rude or unhelpful staff.

Order Accuracy

Many reviews mentioned incorrect orders, missing items, and issues with mobile orders, leading to customer frustration.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, dry, or poorly prepared items.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions.

Management Problems

Several reviews highlighted issues with management, including rude behavior and poor handling of customer complaints.
  • ZB
    Zach Blackwell
    Oct 18, 2025
    1.0
    Went in three times and still didn't get the simplest order right pick up y'all's slack bruh and a smile wouldn't kill y'all
  • GD
    Gina Duke
    Sep 8, 2025
    2.0
    Got the son of a baconator. Driest burger ever!!
  • DP
    David Preat
    Sep 8, 2025
    4.0
    Better then expected for fast food. I'd go back.
  • SF
    susan freeman
    Sep 3, 2025
    5.0
    Great place
  • TC
    Tom Corbett
    Aug 29, 2025
    1.0
    I compare this store to the Wendy's I frequent in Cheraw. There is NO comparison. Slowest drive through ever at times . They give fast food a new name.." snail food". They slop a chicken sandwich together with the tomato and lettuce sliding out the side of the bun. If you order coffee they will be out. By the time they get some brewed while you pull up and wait your breakfast will be cold.. Then there's the customer service... Most of the help here act like they are doing you a favor by being there. Never seen so many people who must hate their jobs like they do here. Everything I mentioned here is 💯% the opposite at the Wendy's in Cheraw.

Frequently Asked Questions About Wendy's

Is Hartsville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.