Bojangles

3.3
568 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
1125 South 4th Street, Hartsville, SC
29550, United States

Hours

Reviews

3.3
568 reviews
5 stars
200
4 stars
111
3 stars
70
2 stars
46
1 star
141

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Mixed feedback on food quality; some customers reported cold or poorly prepared food, while others praised the freshness and taste.

Cleanliness

Several customers noted dirty dining areas and unsanitary conditions, impacting their overall experience.

Operational Issues

Frequent complaints about slow service, disorganization, and lack of proper training among staff.
  • LS
    lucas silver
    1 day ago
    5.0
    Trae is amazing and the main reason I am giving 5 stars....only because I cant give 6!! Check em out yall!! Fast and customer service damn near white glove level!
  • BF
    Bridget Freeman
    Dec 13, 2025
    1.0
    Always a problem , slow, unfriendly this place has went downhill over the last few years!
  • BT
    Borrowed Time
    Dec 6, 2025
    5.0
    Friendly and food was fresh
  • TT
    Timmmeh Thierrin
    Nov 21, 2025
    1.0
    They r horrible y don't they work orders the way they come in. Pick n choose what they make take out order averages 25 minutes
  • SB
    Stephanie Briggs
    Nov 20, 2025
    1.0
    I am writing to express my disappointment with the customer service I experienced today at your Hartsville, SC location. I went through the drive-thru and placed my order, which included a combo meal. While waiting at the window, I could clearly hear the cashier and other employees using profanity and speaking in an unprofessional manner. Not only was this inappropriate and disrespectful, but it also created a very uncomfortable environment. When the cashier handed me my food, she did not greet me, did not speak at all, and she failed to give me the drink that came with my combo. She then slammed the window shut without acknowledging me. I remained at the window trying to get her attention, but she would not open it again. Unfortunately, I did not have time to go inside, so I had to leave without the drink I paid for. This behavior was rude, unprofessional, and reflects poorly on your business. As a paying customer, I expect courtesy, basic communication, and professionalism — none of which were shown during this visit. I hope this issue is addressed with proper training and follow-up to ensure better customer service in the future.

Frequently Asked Questions About Bojangles

What type of food does Bojangles in Hartsville serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern sides for breakfast, lunch, and dinner.

What are the operating hours of Bojangles at 1125 South 4th Street?

Bojangles is open daily from 5:30 AM to 10:00 PM.