Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Inconsistent Hours
Many reviews mentioned that the location frequently closes earlier than advertised, leading to customer frustration.
Food Quality
While some customers praised the ice cream and certain food items, others complained about the quality and preparation of their meals.
Cleanliness
Several reviews noted that the restaurant's cleanliness, particularly in the bathrooms and dining area, was lacking.
Positive Experiences
Despite the negative feedback, some customers highlighted friendly staff and enjoyable food experiences.
FF
Frost5375
5 days ago
1.0
got order completely wrong and the employees seem like they’re on something lmao
BC
Benita Cassell
Dec 31, 2025
2.0
Went through the drive thru. I got 2 of the crispy onion burgers meal and asked for no cheese on one. When I got home neither burger had the onions, the meat tasted "off", the fries tasted like the oil they were cooked in was old, and everything was cold.
CT
Cooper Tholen
Dec 26, 2025
1.0
I asked for a water in the drive through and they gave me a kiddie cup not even all the way full. Good water and food though.
JY
Jacquelyn Yearout
Nov 20, 2025
5.0
My daughter only loves ice cream cake for her birthday and she will only take DQ. So we picked up her fantastic ice cream cakeđź’śđź’š
JC
Jennifer Craig
Nov 12, 2025
1.0
Never have what you order on the app and they don’t refund you.
Don’t Pay any attention to their hours because they definitely don’t follow what it says online. Had an in-store pick up and the doors were locked and the drive thru is slow so your food is cold by the time you get it. This was us trying them for the 4th time and it’s always something.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Greer, SC?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 9:30 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 1376 W Wade Hampton Blvd, Greer, SC 29650-1125, United States.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes, malts, and DQCakes.com ice cream cakes.
Does Dairy Queen Grill & Chill have facilities for families with kids?
Yes, the location offers booster seats, high chairs, is family-friendly and welcoming to children.
Is there outdoor seating and a drive-thru available at Dairy Queen Grill & Chill?
Yes, the location features outdoor seating and a drive-thru for convenient service.
Can I order from Dairy Queen Grill & Chill online or via mobile app?
Yes, you can order online for pickup or download their app for exclusive deals and mobile ordering with rewards.
Does Dairy Queen Grill & Chill have restroom facilities and is it wheelchair accessible?
Yes, the location is equipped with restrooms and is wheelchair accessible.
Are there any coffee shops near Dairy Queen Grill & Chill where I can grab a drink?
Starbucks is nearby and offers coffee, smoothies, and other drinks, which makes a great complement or alternative to your Dairy Queen visit.
Is there a gym close to Dairy Queen Grill & Chill for a workout before or after dining?
Yes, AlphaStrength Gym, Just Peachy Fitness, and Palmetto State Barbell are nearby fitness centers where you can exercise before or after enjoying Dairy Queen treats.
Where can I find automotive repair or tire services near Dairy Queen Grill & Chill?
Nearby automotive service options include NTB - National Tire and Battery, Mavis Tires & Brakes, NTB-National Tire & Battery, B and M Automotive Machine Shop, and Wayne's Truck and Auto Repair.