Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.8
810 reviews
5 stars
377
4 stars
170
3 stars
86
2 stars
60
1 star
117
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including incorrect orders, rude staff, and slow drive-thru times.
Food Quality
Many reviews mentioned cold or improperly prepared food, with specific complaints about fries and burgers.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and overflowing trash.
Staffing Problems
Customers frequently mentioned that the restaurant was understaffed, leading to long wait times and service delays.
Positive Experiences
Despite the negative feedback, some customers praised the ice cream and friendly service during their visits.
RM
Rick Mays
3 days ago
1.0
don’t waste your time going there their dining room is closed because they’re understaffed good way to run business off. It’s not like they serve you your food anywhere.
MH
Macie Head
Jan 21, 2026
1.0
Serving cold food isn’t okay we come for fresh food fries are cold and dry on top of hard not 1 plate of fries but 3 plates of fries tenders we’re not fresh they were barley warm my boyfriend asked for a burger as a meal and bbq tenders just the tenders she told him she couldn’t do that but when I got tenders she asked me if I only want tenders or if I wanted a meal instead she had us get 3 meals instead of pointing him in the right direction and telling him and he can a 4pc plain tender with bbq w I loved DQ she also didn’t say nothing about a tender meal with a cone for 7$ once again not pointing customers in the right direction or possible just seeing if that would be something the customer is interested in getting sadly she looks and sounded miserable I’ve worked in the food industry so I definitely know what old fries look like please get your staff to fix what they are doing I enjoy DQ and would like to come back but not with how things turned out tonight
TB
Toni Bartelt
Jan 12, 2026
1.0
Son ordered barbqd chicken nuggets. Photo showed chicken nuggets in barbq sauce. He received plain chicken nuggets not even with a small sauce added to bag.
I ordered Chili cheese dog. Received a plain chili dog. I put a little cheese from home on it. It was so overcooked by the microwave that the hotdog was hard to chew. Called the store and was told to come back and they would refund.
Also, DQ get their hotdogs already cooked but frozen. They turn around and REcook them in the microwave to make them hot. Honest to God it was like biting into a Slim Jim but not as tasty.
We are NOT driving back another 15 minutes for the refund. That would be a total of an hour travel time and gas for a $15 order.
FF
Frost5375
Jan 7, 2026
1.0
got order completely wrong and the employees seem like they’re on something lmao
BC
Benita Cassell
Dec 31, 2025
2.0
Went through the drive thru. I got 2 of the crispy onion burgers meal and asked for no cheese on one. When I got home neither burger had the onions, the meat tasted "off", the fries tasted like the oil they were cooked in was old, and everything was cold.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Greer, SC?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 9:30 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 1376 W Wade Hampton Blvd, Greer, SC 29650-1125, United States.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes, malts, and DQCakes.com ice cream cakes.
Does Dairy Queen Grill & Chill have facilities for families with kids?
Yes, the location offers booster seats, high chairs, is family-friendly and welcoming to children.
Is there outdoor seating and a drive-thru available at Dairy Queen Grill & Chill?
Yes, the location features outdoor seating and a drive-thru for convenient service.
Can I order from Dairy Queen Grill & Chill online or via mobile app?
Yes, you can order online for pickup or download their app for exclusive deals and mobile ordering with rewards.
Does Dairy Queen Grill & Chill have restroom facilities and is it wheelchair accessible?
Yes, the location is equipped with restrooms and is wheelchair accessible.
Are there any coffee shops near Dairy Queen Grill & Chill where I can grab a drink?
Starbucks is nearby and offers coffee, smoothies, and other drinks, which makes a great complement or alternative to your Dairy Queen visit.
Is there a gym close to Dairy Queen Grill & Chill for a workout before or after dining?
Yes, AlphaStrength Gym, Just Peachy Fitness, and Palmetto State Barbell are nearby fitness centers where you can exercise before or after enjoying Dairy Queen treats.
Where can I find automotive repair or tire services near Dairy Queen Grill & Chill?
Nearby automotive service options include NTB - National Tire and Battery, Mavis Tires & Brakes, NTB-National Tire & Battery, B and M Automotive Machine Shop, and Wayne's Truck and Auto Repair.
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Certified March 01, 2026Yext Knowledge Graph
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