Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Numerous reviews highlighted poor customer service, including rude staff and long wait times, particularly in the drive-thru.
Food Quality
Many customers reported issues with food quality, including cold, stale, or improperly cooked items, leading to dissatisfaction.
Cleanliness
While some customers noted clean bathrooms, others mentioned dirty tables and unsanitary conditions in the dining area.
Staff Attitude
Several reviews pointed out unprofessional behavior from staff, including lack of acknowledgment and negative attitudes towards customers.
Inconsistent Orders
Frequent complaints about incorrect or incomplete orders were noted, indicating a lack of attention to detail in order fulfillment.
SA
Swandaysia Anderson
4 days ago
1.0
I tried to order a three-piece wing dinner. They told me to wait was 15 minutes. I said OK then after I waited 15 minutes, they came back to tell me that I could not get a three-piece wing dinner because it’s only three wings that come in a batch of chicken that’s cooked. Also the atmosphere is dirty. Nasty disgusting
JS
Jessica Shields
5 days ago
1.0
This location is the slowest I've ever been to in my life. I was in the drive thru at 7:35 am and had to wait over 20 minutes for bo rounds and bacon. It's beyond ridiculous I watched at least 8 cars behind me receive their food while I was still waiting. This location is all around terrible when it comes to customer service.
EB
Erick Barrios
Nov 14, 2025
5.0
Finger licking chicken.
SL
Stacia L. Lomax
Nov 4, 2025
4.0
No food today, just a bathroom stop. Bathroom always clean, fresh smelling and equipped with tissue, soap, and paper towels.
TE
Tanarius Ellis
Oct 20, 2025
5.0
The best experience I’ve had at Bojangles in a long time! The place was nicely decorated and had a fresh look compared to other locations. The food was hot, fresh, and delicious, and I was in and out really quickly.