Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported poor service, including long wait times, incorrect orders, and unresponsive staff.
Cleanliness Concerns
Multiple reviews highlighted unsanitary conditions, particularly in restrooms and food preparation areas.
Food Quality
While some customers praised the food, many others experienced issues with freshness, incorrect orders, and food preparation.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of attention to customer needs.
Inconsistent Experience
Customers noted that experiences varied widely, with some visits being satisfactory while others were disappointing.
JM
JPG_aka_ MacHead
Dec 28, 2025
5.0
Stopped by on a road trip. Great staff, welcoming atmosphere, and wonderful food. Would highly recommend.
BJ
Bernard Jones
Dec 26, 2025
2.0
Unclean restrooms: I have been working in this area for a week and have been stopping in to get breakfast. Notice the restrooms have not been cleaned in a week. Could be a red flag for unclaimed behaviors in the kitchen which could contribute to food related sickness. There need to be more training and attention to cleanliness and how lack of could contribute to food related sickness
ZD
Zimbabwe Davis
Dec 14, 2025
1.0
Worst service ever, if a negative stars were available they would get it, they closed the lobby well before 9pm, made me order standing at the drivethru window in 28° weather, didnt have bo bites, then when I ordered a three piece white I got two wings, and they put two thighs because they didn't have breasts, didn't tell me just did it. Had they said something they would have found out I don't eat thighs. And this was the manager that took my order.
HM
Heather Moore
Dec 6, 2025
1.0
This is about their god awful curbside service! The whole point of curbside is to pull up and your food be brought out to you. Well this is the second time we have tried using the app and we check in on the app that we are here and then no one comes out and our food is just sitting on the counter!!! The lady today said we need to call them to let them know we are here?! What is the point of the app then!??? They just don’t wanna go outside and they don’t care and will leave you sitting outside no matter if you check in or call the store they not answering the phone! Everyone in here got an attitude like they woke up on the wrong side of the bed. The order is ALWAYS WRONG !!!
DM
Dennis M
Nov 26, 2025
5.0
Went inside to order ss I never have been there for breakfast. Great selection for breakfast if you like biscuits, which is do. Staff was courteous and polite. The biscuits were great. Will consider going back.