Wendy's

3.6
1340 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Greenwood, SC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Greenwood, SC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
531 Bypass Road Highway 72, Greenwood, SC
29649, United States

Hours

Reviews

3.6
1,340 reviews
5 stars
521
4 stars
281
3 stars
219
2 stars
89
1 star
230

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews highlighted issues with food quality, including cold, undercooked, or poorly prepared items.

Staff Attitude

Several customers experienced rude or dismissive behavior from staff, leading to dissatisfaction.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.

Cleanliness

Customers mentioned that the dining area and food preparation areas were often unclean or poorly maintained.
  • KK
    Keagan
    Nov 16, 2025
    1.0
    Whenever the lady was on the speaker at the drive thru was very rude. She asked what drink I wanted so I started to talk and she yelled hold on. We ordered a meal and got an medium iced coffee instead of a drink, they gave us a tiny baby “small” cup, went back in and lady at front said “she rang you up for a small”, well we ordered a medium so regardless if she rang us up for a small, she should’ve made it right. They are just completely rude in here with terrible customer service. Oh and my food was cold and disgusting
  • SB
    Sarah B
    Oct 29, 2025
    1.0
    Got home with my lunch to find a LONGGG black hair half hanging out of the closed salad package. Five people stood around where my food was packed up, yet not a single one saw this giant hair hanging out of my food (and yes it was also touching my salad). Guess we aren’t paying attention to food safety and quality here. If that made it through there’s no telling what else is. Will never go back to this Wendy’s.
  • GB
    Gregory Bone
    Oct 19, 2025
    4.0
    They were busy. Service was great food was good but the fries were over cooked
  • LW
    Lindsey Marshall Wilson
    Oct 18, 2025
    1.0
    Tonight will be the last night I ever eat at the Greenwood SC Wendy's again. The last SEVEN times we have went here they have charged us for food that was not put in the bag at all, or put in the bag incorrectly. When we go to the counter to correct there error- NO apology, just attitude, No I'm sorry about our mistake- just rolling eyes and no manners whatsoever. Never gives us a receipt so I honestly can't even tell if we were ripped off tonight and the burger was RAW. Missing a whole 10 piece nugget and the wrong sauce was put in the bag. This is a regular occurrence. One would ask, why would you keep going back after 7x bad service the answer is my kid loves their nuggets. Well we will not be back again. The only good service you can get these days is at Chic fil a. Or at a sit-down restaurant. Wendy's used to be so good but then again so did Bojangles and nobody can go there either. Poor service, poor work ethic, dangerously undercooked food.
  • SR
    Shayla Rapp
    Oct 13, 2025
    1.0
    This place is nothing like it used to be. I asked for hot fries & they were cold. I ordered a biggie bag & asked for no tomatoes on my sandwich & they were on there. I told them it was wrong & instead of remaking it they just took it off. Smh! Just lazy. I had to ask them to remake it. The worst customer ever.

Frequently Asked Questions About Wendy's

Is 53 Greenwood Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.