While many customers praised the friendly and quick service, some reported poor experiences with staff being inattentive or unprofessional.
Food Quality
Most reviews highlighted the freshness and deliciousness of the food, particularly the burgers and ice cream, although there were occasional complaints about incorrect orders.
Cleanliness
Several customers noted cleanliness issues, particularly in restrooms, which detracted from their overall experience.
Speed of Service
Many customers appreciated the quick service, especially in the drive-thru, although there were instances of delays and order mix-ups.
Atmosphere
The nostalgic vibe and overall atmosphere were well-received, but some customers mentioned cleanliness concerns that affected their enjoyment.
MW
Mona Williams
Nov 13, 2025
5.0
Great customer service from the owner.
IJ
Isaac J
Nov 9, 2025
5.0
This place was fantastic and everyone was nice to me. Food was gas and that’s all I got to say
RS
Ryder Blade slicer
Nov 9, 2025
5.0
Let us get ice cream after long tournament when starving
OG
Oscar Gonzalez
Nov 9, 2025
5.0
The food was great, service was amazing, amd atmosphere felt home like.
FM
Felicia Mason
Sep 23, 2025
1.0
My husband and I walked in the restaurant to have lunch. Cashier was texting on phone. 2 employees at the drive through joking around, but no one greeted us. We were treated as if we were invisible. Finally, once the cashier was done texting, he just stood there. No smile, no greeting nothing. Needless to say, we exited the restaurant. I really wanted a burger, but ate at the Mexican Restaurant instead. It was obvious that the three employees in the front were not interested in serving us. I don’t give my money to establishments where customers are not valued.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Greenwood, SC offer?
They offer soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® treats, chicken strip baskets, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Greenwood?
Open Monday to Thursday from 10:30 AM to 10:00 PM; Friday and Saturday from 10:30 AM to 11:00 PM; Sunday from 11:30 AM to 10:00 PM.
Is there a drive-thru service available at Dairy Queen Grill & Chill in Greenwood?
Yes, they offer drive-thru service for customer convenience.
Does Dairy Queen Grill & Chill in Greenwood provide seating options?
Yes, there is both indoor and outdoor seating available, including high chairs for children.
Is Dairy Queen Grill & Chill accessible for people with disabilities?
Yes, the location is wheelchair accessible and has restrooms available.
Can families with children comfortably visit Dairy Queen Grill & Chill in Greenwood?
Yes, the establishment is family-friendly and welcomes children, with amenities like high chairs and a kid-friendly menu.
How can customers place orders at Dairy Queen Grill & Chill?
Customers can order online via the Dairy Queen website or mobile app, which also offers exclusive deals and rewards.
What are some nearby fast food options near Dairy Queen Grill & Chill in Greenwood?
Nearby fast food restaurants include Chick-fil-A, KFC, Captain D's, and another Dairy Queen location.
Are there automotive services close to Dairy Queen Grill & Chill for customers who need vehicle care?
Yes, Mr Lube and Strickland Brothers 10 Minute Oil Change are nearby for quick oil changes and auto repair services.
What nearby amenities or businesses might customers visit before or after dining at Dairy Queen Grill & Chill?
Customers might visit nearby spots such as Scooter's Coffee for a beverage, Days Inn for accommodation, or financial services like Neighbors United Federal Credit Union and Bitcoin Depot.