Ordered food. Nothing came. How is this how yall conduct business? This is the craziest thing I’ve ever experienced on a road trip. No call to tell me my food won’t arrive. And you already charged me
VD
Vince Donaghy
Mar 26, 2026
Walked in around 7:30. The person behind the counter didn't even acknowledge our existence. There are so many other places to eat here. Avoid this place at all cost. The attitude was just horrible
TS
Tabytha Studebaker
Mar 12, 2026
Ordered online for a 12:45 pick up time. When I got there the food was not ready and took an additional 15 minutes. Upon receiving my order, there were several items missing (potato salad, pickles and a cookie). After receiving those items, something still didn’t feel right. Looking again, I realized I was also missing a sandwich. Since I had already walked back to work, I made the drive back to this store to alert the manager. He apologized, took the bag I was holding, gave me a new bag, and gave me additional items to make up for it. Once I got home with the order, I realized I WAS STILL MISSING A SANDWICH.
I like Jimmy John’s, but the staff and issues at this location are not worth it. I appreciate the manager trying to correct the situation, but the fact that I went back and still left without the correct things is hilariously disappointing.
Would not recommend. Rude staff. One cussed my husband because he got lost last week on delivery. Today while dining in one joked about trying to sneeze on the bag to “give the customers more”. This behavior is simply not acceptable and completely nauseating. Who owns this place anyway? Do better.
Got a roast beef sub today for 9 bucks, called the big John, had 1 slice of roast beef. guess Jimmy needs a new boat or something.