Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported issues with food freshness, including cold items and hair found in meals.
Service Issues
Multiple reviews highlighted poor customer service, including incorrect orders and unprofessional behavior from staff.
Cleanliness
Concerns were raised about the cleanliness of the restaurant, particularly in the bathrooms and dining area.
Positive Experiences
Some customers praised the friendly staff and quick service, noting good experiences with their orders.
Inconsistent Orders
Several customers experienced missing items or incorrect orders, particularly in the drive-thru.
DS
David Sadler
Nov 12, 2025
4.0
Service is good
MB
Michael Boltin
Nov 6, 2025
1.0
Literally watched the woman take burger from customer who had wrong order and had opened burger. Then turn around and give it out to someone else.
SB
Sharon Burks
Nov 5, 2025
1.0
The food was very nasty, I asked for them to remake the fries which they did with no problem but they were still nasty, they need to change their grease and not give burgers that they cooked at lunch time.
MD
Mark Drollinger
Oct 16, 2025
5.0
Delicious sustenance!
CW
Cedric Wilson
Sep 15, 2025
1.0
I’ve been getting food from this place for about 3 yrs or more sometimes 2 meals a day. I’ve never had a problem until now. The 1st time a few weeks ago I came in the night shift it was a light skinned young man after I placed my order me and my daughter was standing there waiting and right in front of me he put his hands down his pants and instantly I was like nah let me get my money back. Well a few weeks passed I took a chance stopped in I saw him back there and was gonna leave but the manager was like I got ya and I’ll make the food. So I was like cool thank you cause I don’t trust him. Well I was waiting and he made a point of coming from the back up near the drive thru window and turned towards me smirking. I found that super disrespectful especially when I have my special needs teen with me. So I asked what’s so funny he replied I can laugh or smile and I said not at me. So all of a sudden he said something smart and puff his chest up at me while they was pulling him back. Like is this kids seriously tripping I wasn’t even gonna say anything to him until he just started staring and smirking. Like you really want food with someone acting like that then the girl in the drive through started going on towards me talking about your a grown man and he 16. But he the 1 acting childish he could have easily stayed in the back let the manager fixed my food and everyone happy. But he smarted off because he in the wrong and the manager and other girl was like he always doing smiling like that. But when someone put they hands they pants you come back someone else offer to make the food but then you take the time to walk up and smirk at the customer while I’m waiting. You don’t need a job if I done some mess like that to him in front of him I wouldn’t blame him for being mad at me either and I wouldn’t even had came up front and smiled like it was funny. Be professional not child like I came to get food not that petty crap. Now I gotta go to Pelham rd where people act professional and friendly. Not do something wrong and get mad when the person they wronged say something back because the staring and smirking while they say that’s just him. And to buck up in front of my kid like and my son talking about them other dudes just staring you down daddy.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Greenville, SC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Greenville, SC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (864) 234-1377.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Woodruff Wendy’s serve breakfast?
Yes, this Wendy’s location in Greenville, SC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 1621 Woodruff Rd, Greenville, SC?
Wendy's is open daily from 6:30 AM to 1:00 AM, including drive-thru services.
Does this Wendy's location serve breakfast?
Yes, breakfast is served at this Wendy's location with options like combos, croissants, biscuits, sandwiches, coffee, and sides.
Is there a drive-thru available at Wendy's on Woodruff Road?
Yes, the Wendy's at 1621 Woodruff Rd offers drive-thru service during all operating hours.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
What payment methods does Wendy's at this location accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What meals are offered at this Wendy's location?
They serve breakfast, lunch, and dinner.
How can I provide feedback or contact this Wendy's location?
You can call (864) 234-1377 directly, reach customer care via live chat on their Contact page, or complete a Customer Satisfaction Survey with your receipt details.
Are there other dining options near Wendy's on Woodruff Rd?
Yes, nearby options include Sr. Salsa (Mexican), Travinia Italian Kitchen, Irashiai Woodruff (Japanese sushi), Tenji Japanese Cuisine, PITA Mediterranean Street Food, and The Gelatist (ice cream and coffee).
What other amenities or services can visitors find near Wendy's on Woodruff Rd?
Nearby you can find Sprint Store (electronics), Ameris Bank, Serenity Massage spa, Mauldin Fire Department Station 2, and Veracity Fitness gym.
How can nearby places like The Fresh Market or Waffle House complement a visit to Wendy's?
After dining at Wendy's, you can visit The Fresh Market for groceries or bakery items, or enjoy breakfast/brunch at Waffle House nearby, making for a convenient stop before or after your meal.