Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Mixed reviews on food quality; some praised it as excellent while others reported issues like food being cold or causing illness.
Staff Attitude
Staff behavior varied significantly, with some customers highlighting friendly service while others experienced rudeness and lack of urgency.
Operational Issues
Frequent complaints about inefficiencies, such as being forced to use kiosks, early closures, and disorganization during busy times.