Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Food Quality
Feedback varied on food quality, with some praising specific items while others complained about cold or poorly prepared food.
Cleanliness and Environment
Several reviews mentioned unsanitary conditions and a messy dining area, contributing to a negative experience.
Kiosk Usage
Customers expressed frustration with being directed to use kiosks instead of receiving assistance at the counter.