Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,606 reviews
5 stars
890
4 stars
473
3 stars
473
2 stars
214
1 star
556
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, poor service, and incorrect orders, leading to frustration and disappointment.
Staff Attitude
Feedback indicated a lack of professionalism and care from staff, with some customers feeling ignored or treated rudely.
Cleanliness
Several reviews mentioned dirty tables and unsanitary conditions within the restaurant.
Food Quality
While some customers enjoyed their food, many noted inconsistencies in order accuracy and freshness.
- EGEduardo GardinJan 1, 20261.0$14 for two badly made biscuit sandwiches, slow service
- LMluis MedinaDec 28, 20251.0I waiting for 8 min e nobody cervis mi so I left the place
- HHHolySwordofLightDec 27, 20251.0As a food service professional myself I understand being understaffed. I also understand that holiday season is busy and people do take time away to go with their families. But being blatantly unprofessional and uncaring about your guests, is intolerable. On the night of December 27th, 2025, I went to the McDonald's location on White Horse Road around 11:15. I pull up to the drive-thru after two other cars ahead of me had pulled off after only sitting at the drive-thru menu for about 2 minutes. I pull up to the menu board and I'm told that the restaurant is understaffed, but they would be with me very shortly. After waiting in the Drive-Thru line at the menu board for approximately 25 minutes, I noticed at least four guests that had just pulled up and walked into the restaurant, had gotten service, before they could even took my drive through order. Being ignored and outright disrespected in this way is completely unacceptable. After being ignored for an excessive amount of time, I decided to pull away from this location and drove around to the front, only to see that the staff members were just standing around behind the counter as if they didn't care about their jobs or the guests that were patiently waiting in their drive-thru line. I went to a location less than 3 miles away and was served in under 5 minutes, from drive-thru order being taken, to getting my order from the second window. The location at Whitehorse Road needs some serious restaffing and retraining on the principles of professionalism and customer service.
- TCTimothy ColeDec 19, 20255.0They are great for door dashers. Yes you might sometimes have to wait a little longer but they really do better than most.
- BBBrock BallardDec 12, 20252.0Waited about 40 minutes for 2 double cheeseburger and fries. They had about 9 workers in the back and were not busy at all. Just a lot of standing around, and asked me 3 times what my order was. Terrible service. Normally other mcdonald’s do a great job but not this one.
Frequently Asked Questions About McDonald's
What are the regular dining hours for this McDonald's location?
This McDonald's is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
When is the drive-thru service available at this McDonald's?
The drive-thru is open daily from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
What are the delivery hours for McDonald's at this location?
Delivery is available from 5:00 AM to 11:30 PM Sunday through Thursday, and until 12:30 AM on Fridays and Saturdays.
What payment methods does this McDonald's accept?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa at this location.
What services are offered at McDonald's on White Horse Rd in Greenville, SC?
This McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Where can I order McDonald's online for delivery?
You can place your delivery order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
Which nearby fast food restaurants could I visit along with McDonald's?
Nearby fast food options include Long John Silver's, KFC, A&W, Subway, Taco Bell, and Waffle House, providing a variety of choices close to McDonald's.
Are there any nearby services where I can do errands before or after visiting McDonald's?
Yes, nearby services include ModWash for car washes, Speed Queen Laundry for laundry needs, Walgreens pharmacy and convenience store, UPS Access Point location for shipping, and Western Union for money transfers.
Can I find entertainment or social spots close to this McDonald's?
Nearby entertainment and social spots include Surfside Beach Bingo hall, El Tri Bar & Grill, Daytona's Bar and Grille, Tarascos Mexican Bar and Grill, and L’Figure bar and clothing store.
How can nearby transit or shopping options help me when visiting McDonald's?
Nearby locations such as Compare Foods Greenville grocery store, BI-LO retail store, LA UNICA SUPERCENTER INTERNACIONAL Mexican grocery, and Cellular Solution USA can support your shopping or communication needs before or after your meal at McDonald's.