McDonald's

3.4
2591 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6103 White Horse Rd, Greenville, SC
29611, United States

Hours

Reviews

3.4
2,591 reviews
5 stars
890
4 stars
472
3 stars
471
2 stars
211
1 star
547

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of complaints.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions.

Staff Attitude

Feedback indicated that staff were often rude or unhelpful, contributing to a negative customer experience.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold or stale items, particularly fries.
  • BJ
    Beth Johnson
    Nov 4, 2025
    3.0
    I placed two mobile orders one for myself and the other for my boyfriend. I been waiting for awhile now. They had to reorder up my order. I completely understand you are short staffed. But losing an order is uncalled for.
  • TR
    Taryn rosemond
    Nov 1, 2025
    5.0
    Shane and Chandler were very kind with helping me redeem point for the mc Donald’s App
  • LA
    Leonard Amarante
    Oct 31, 2025
    1.0
    I went to this McDonald’s and spent around $41 on my order — a Quarter Pounder, a Double Quarter Pounder, a McChicken, a 6-piece Chicken Nuggets, and a Caramel Frappe, with drinks for the burgers. When I got my food, the only things right were the drinks and the single Quarter Pounder. Instead of what I actually ordered, they gave me a Filet-O-Fish, a Cheeseburger, and a 10-piece Nuggets. Not even close to what I paid for. Really disappointing experience, especially for the price. I hope this specific McDonald’s location improves its accuracy, and honestly, I wish I had checked the reviews before coming here.
  • BB
    Brent
    Oct 27, 2025
    1.0
    The sign on the window says they open at 5 AM. But they really don't open until 6, and nobody tells you that
  • BM
    Ben Menez
    Oct 21, 2025
    1.0
    I waited more than 20 minutes in the drive thru MER#623468 and the order was fixed wrong. Cari Sepulveda needs to improve the customer service. orders taking so long and not right at the first time.

Frequently Asked Questions About McDonald's

What are the regular dining hours for this McDonald's location?

This McDonald's is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.

When is the drive-thru service available at this McDonald's?

The drive-thru is open daily from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.