Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor handling of complaints.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions.
Staff Attitude
Feedback indicated that staff were often rude or unhelpful, contributing to a negative customer experience.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or stale items, particularly fries.
BJ
Beth Johnson
Nov 4, 2025
3.0
I placed two mobile orders one for myself and the other for my boyfriend. I been waiting for awhile now. They had to reorder up my order. I completely understand you are short staffed. But losing an order is uncalled for.
TR
Taryn rosemond
Nov 1, 2025
5.0
Shane and Chandler were very kind with helping me redeem point for the mc Donald’s App
LA
Leonard Amarante
Oct 31, 2025
1.0
I went to this McDonald’s and spent around $41 on my order — a Quarter Pounder, a Double Quarter Pounder, a McChicken, a 6-piece Chicken Nuggets, and a Caramel Frappe, with drinks for the burgers.
When I got my food, the only things right were the drinks and the single Quarter Pounder. Instead of what I actually ordered, they gave me a Filet-O-Fish, a Cheeseburger, and a 10-piece Nuggets. Not even close to what I paid for.
Really disappointing experience, especially for the price. I hope this specific McDonald’s location improves its accuracy, and honestly, I wish I had checked the reviews before coming here.
BB
Brent
Oct 27, 2025
1.0
The sign on the window says they open at 5 AM. But they really don't open until 6, and nobody tells you that
BM
Ben Menez
Oct 21, 2025
1.0
I waited more than 20 minutes in the drive thru MER#623468 and the order was fixed wrong.
Cari Sepulveda needs to improve the customer service. orders taking so long and not right at the first time.
What are the regular dining hours for this McDonald's location?
This McDonald's is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
When is the drive-thru service available at this McDonald's?
The drive-thru is open daily from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
What are the delivery hours for McDonald's at this location?
Delivery is available from 5:00 AM to 11:30 PM Sunday through Thursday, and until 12:30 AM on Fridays and Saturdays.
What payment methods does this McDonald's accept?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa at this location.
What services are offered at McDonald's on White Horse Rd in Greenville, SC?
This McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Where can I order McDonald's online for delivery?
You can place your delivery order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
Which nearby fast food restaurants could I visit along with McDonald's?
Nearby fast food options include Long John Silver's, KFC, A&W, Subway, Taco Bell, and Waffle House, providing a variety of choices close to McDonald's.
Are there any nearby services where I can do errands before or after visiting McDonald's?
Yes, nearby services include ModWash for car washes, Speed Queen Laundry for laundry needs, Walgreens pharmacy and convenience store, UPS Access Point location for shipping, and Western Union for money transfers.
Can I find entertainment or social spots close to this McDonald's?
Nearby entertainment and social spots include Surfside Beach Bingo hall, El Tri Bar & Grill, Daytona's Bar and Grille, Tarascos Mexican Bar and Grill, and L’Figure bar and clothing store.
How can nearby transit or shopping options help me when visiting McDonald's?
Nearby locations such as Compare Foods Greenville grocery store, BI-LO retail store, LA UNICA SUPERCENTER INTERNACIONAL Mexican grocery, and Cellular Solution USA can support your shopping or communication needs before or after your meal at McDonald's.