McDonald's

Reviews

• JH

  Jany Hernandez

  Jan 5, 2026
  1.0
  On January 5th, 2026, around 1:45 PM, I visited this McDonald’s drive-thru. Although I was polite and patient, the employee at window number one yelled at me due to her own confusion with my order. I remained respectful throughout the interaction. Being shouted at as a customer is completely unacceptable and unprofessional. This experience reflects a serious lack of customer service standards. This level of behavior is inappropriate in any customer-facing role and should be addressed by management.
• JG

  Jay Grady

  Dec 31, 2025
  1.0
  Normally a great place with great employees. Horrible tonight. Cold food, wrong order, and when I called to let them know they said I could pick up my food tomorrow. Never seen these employees before. I hate Burger King but would have enjoyed it tonight.
• RG

  Rebecca Gunter

  Dec 23, 2025
  1.0
  Every time I go there is a issue with my order. Just spent $49 and I have nothing to eat tonight. I had to get my mans food remade it was not right at all and the bun was hard as a rock I checked the bag which is how I found out about his bigmac being so messed up but missed that his snack wrap was missing, had to go all the way back to get it just to get home and all of my food is hard cold completely inedible! I'm not going back a 3rd time! The manager on tonight was great wish I got her name but I'm not going to bring her back everything so I just won't eat. Get it together!!
• KG

  Katie Garcia

  Dec 20, 2025
  2.0
  Went through the drive-thru today and ordered a medium fry with a small caramel frapp. I checked the bag when I pulled out of the drive thru and the size of the fry was wrong(I assumed it was just a simple mistake). So I went inside to get the medium fry and I know I wanted for at least 3 minutes before someone came up to the counter. Employees in the back had to see me standing there and they did not acknowledge me, I was leaning over the counter hoping someone would come to the register. A person in a management type uniform also did not come up and help!! They only seemed to be worry about the drive-thru. If you clearly see that someone is at the counter need help then come and help!!! The service here has really gone down hill. I have visited a McDonald’s that has both the order kiosks and people taking orders upfront and this location here in Greenville could learn from that other McDonald’s!!
• DH

  Darren Hick

  Dec 9, 2025
  1.0
  I am absolutely baffled by the ineptitude at this McDonald's. Hands-down, the worst McDonald’s I have been to. I came through the drive-through and ordered a McRib Bundle, which includes two McRibs and a basket of fries; a spicy deluxe McCrispy; and a small fry. Luckily, I asked for a receipt when I paid. When I pulled up to the window to collect my food, I was handed a bag with the wrong order in it. When I handed it back, I was told to pull up into the next spot and wait. I waited 15 minutes. There was no one else in the drive-through line. I walked back to the other window and tried to explain. They didn’t understand why I was there, didn’t recognize me. They told me to come inside. When I got inside, the counter was unmanned. Nobody seemed particularly interested. Eventually, I flagged down the manager. She was confused, but I handed her my receipt. Eventually, someone pointed at an order, waiting to go out, and I was handed a bag. It was short one McRib and the small fry. I pointed this out to a worker who was baffled. About 20 minutes after I ordered my food, I finally had it. FIX THIS.

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