McDonald's

Reviews

• DD

  Duke Derdock

  1 day ago
  1.0
  Poor service. Small order, <$25, nothing custom ordered. Went in a drive through. Waited 10 minutes after ordering. When arriving at the window, we were told to then park in an online order spot for the order. Waited in the parking spot for an additional 20 minutes. Ended up having to walk inside after seeing other cars be directed to park in pickup spots. Lots of order turnaround, still no order delivered. Indoors was chaotic. Waited indoors for 15 minutes while other part members waited in the car. Due to indoor digital ordering setup, employees would not make themselves available to address the issue. Manager did, however, refund the order without asking while still providing the food. Manager was clearly frustrated with their employees and was apologetic. Sunday - Time frame 1:15pm. 45 minute experience.
• LM

  Leonardo Molina

  3 days ago
  1.0
  The employees here lack any competency for their job all they have to do is put the items in the bag and they can’t even do that. It’s McDonalds so my expectation are low so it’s impressive how the staff here can surprise me. I’ll be going elsewhere from now on.
• PD

  Patrick Downs

  Nov 14, 2025
  1.0
  I use this McDonald's a lot most of the time it's great but today takes the cake. I buy apple pies that are supposed to be hot but they give me some cold pies. These young folks that work in the building can't stay off they phone long enough to do they job properly. Don't use this McDonald's. It look good but it ain't worth it they need to fire they whole staff and hire brand new ppl to who will run it the correct way. Absolutely trash!
• RF

  Ramon Fernandez-Rubio

  Nov 4, 2025
  1.0
  The worst restaurant ever! Total chaos! Stay away unless you like to wait over 30 minutes or more if you are lucky. New morning staff loves to chit chat and ignore the counter. Owners should surrender franchise. The obvious ignoring of the counter customer is unacceptable and disrespectful of our time. The old restaurant was 1000% more friendly and efficient. This place a case study on how to NOT operate a restaurant. Same folks own the RR location. TR location is not perfect but more palatable. You've been warned. Proceed with caution.i don't blame the employees. They are overworked and understaffed. The owners should realize what stress they are putting their employees under. It's a pathetic situation. Customer's are ignored and orders are incorrect. Shameful situation.
• BB

  B B

  Oct 26, 2025
  1.0
  I have given this McDonald’s location the benefit of the doubt on five separate visits, and the experience has been consistently unacceptable. There is no visible customer service, and the food quality has been extremely poor. Each visit has involved excessive wait times and meals served cold, stale, and carelessly prepared. Since the renovation and change in ownership, the overall standards have declined dramatically. On my most recent visit, it took 22 minutes to receive my order. The burger arrived cold and tough, as if it had been sitting for a days. Basic items such as napkins and condiments were missing, and the dining area lacked any self-service options for guests to help themselves. Attempting to request assistance is nearly impossible because no one is ever present at the front counter. Even the restroom reflected severe neglect. The soap dispenser produced only a tiny drop, and the automatic faucet barely offered any water. It is very clear that the owners are cutting corners in every operational area while raising prices at the same time. After five attempts, it is evident that this is not an isolated issue, but a consistent failure in customer service, cleanliness, and food quality. It’s clear the owners and management refuse to take action to correct these serious problems. I will not be returning or giving them my business any longer.

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