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McDonald's

3.3
(1488 reviews)

Business Details

3618 Pelham Rd, Greenville, SC
29615, United States
(864) 297-9774
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3618 Pelham Rd, Greenville, SC
29615, United States

Hours

Reviews

3.3
1,488 reviews
5 stars
480
4 stars
268
3 stars
256
2 stars
119
1 star
365

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied widely, with some praising friendly staff while others reported rude behavior and long wait times.

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others received cold or improperly prepared food.

Cleanliness and Atmosphere

Some customers noted that the location was clean and pleasant, while others experienced unsanitary conditions.

Management Issues

Several reviews indicated poor management and staffing issues, leading to slow service and customer dissatisfaction.
  • WW
    Wanda Wilson
    1 day ago
    1.0
    I just left the drive through three steak bagel two hash round three orange juice, got home NO STEAK ON ONE OF THE BAGEL... I HAVE CALLED THREE TIMES NO ANSWER SPENT $28 + TAX😡👎
  • RB
    Ryn B
    6 days ago
    5.0
    The order taker/cashier Ross was so friendly and funny that it made my morning! I don't think I've ever said "that was a fun trip through the drive thru" before, but it was! 🤣 Fast service with some laughs, while still being professional - make this man a manager, or give him a raise!!! Food was great, and he got me with the upsell for the strawberry and creme pies, because I forgot that getting two was such a good deal v. just getting one. Great job all around!!!
  • MJ
    Markus Janner
    Feb 9, 2026
    2.0
    One of the Burger was fullnof Salt and Not eatable. I only Got 9 Out of 10 Nuggets The souces we're wrong. That visit was worse
  • DD
    Damien D
    Feb 8, 2026
    4.0
    It's a McDonald's.
  • SR
    S. R.
    Jan 1, 2026
    1.0
    The fries were overcooked dark dark brown fried weren't even salted. Ask for ketchup got two packs as for mayonnaise got one pack. The food was cold and the service was shity.

Frequently Asked Questions About McDonald's

What are the regular opening hours for this McDonald's location?

This McDonald's is open from 5:00 AM to 11:00 PM Monday to Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

Does this McDonald's offer delivery services?

Yes, it offers delivery including same day and no-contact delivery services.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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