Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
2,305 reviews
5 stars
663
4 stars
346
3 stars
366
2 stars
218
1 star
712
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and long wait times for food.
Cleanliness and Maintenance
Several reviews mentioned unsanitary conditions and poorly maintained facilities, including dirty tables and malfunctioning equipment.
Speed of Service
Customers frequently complained about slow service, with long wait times at both the drive-thru and inside the restaurant.
- CCChris CloudDec 29, 20251.0Pulled up after a long trip and it says open 24 hours but no one would pick up at the drive through and waited over 5 minutes, then when I drove up to the window to try and place an order, several people walked by and just ignored me. I couldn’t get anyone to help me. Seems the staff here simply does not care unfortunately.
- TMTrisha MeeksDec 24, 20251.0Rudest Employees you will ever meet. I just came on Christmas Eve during my lunch break and mind you I have to work as well, in healthcare at that, and they had the worst attitudes. The lady working the drive through didn’t even want to open the window to hand me my receipt because she knew she had been so rude over the intercom.
- TSTyler StocktonDec 19, 20255.0Very kind staff which is very rare to see these days.
- AAAprilDec 13, 20251.0The worst customer service I’ve ever experienced. The guy at the food pick up window has some serious issues and horrible attitude for no reason. I ended up just driving off without my food after I’d payed for it because I wouldn’t trust anything he has dealt with.
- JSJason SauerDec 6, 20251.0My expectations when I go to fast food are not high. Somehow, this location fell far below my low expectations. The employee working the counter looked and acted like she had just been picking up trash on the freeway. She was also the person who delivered our meal to our table. She set the tray down without acknowledging us, didn't ask if we needed anything else, didn't say a word. No napkins, no ketchup, no straws, and my sandwich was missing. I go up to the counter and ask another employee for straws and a napkins, he mumbles something and keeps walking, I guess his shift was over. I tell the woman at the register that I also didn't get my sandwich. She confirms what item I'm missing, doesn't tell me to wait there. So I go back to my table. A minute later she yells our "here", apparently to let me know to I should return to the counter. Just an overall terrible experience. This is the fault of management. Fast food restaurants can vary dramatically, and it always comes down to whether the owners/management actually take time to hire good employees. This location clearly does not care a bit.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 2443 Laurens Rd, Greenville?
McDonald's is open 24 hours a day, seven days a week, including holidays.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, it has a drive-thru that operates 24/7 every day.
What delivery options are available at McDonald's Greenville location?
They offer curbside pickup, delivery including same-day and no-contact delivery.
How can I order from this McDonald's online or via mobile app?
You can order online via their delivery URL or use the McDonald's app available on Apple App Store and Google Play.
What payment methods does McDonald's Greenville accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What types of services and amenities does this McDonald's provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers and Ordering, and WiFi.
Are there any other fast food restaurants or dining options nearby McDonald's at Laurens Rd?
Yes, nearby you can find Pizza Hut Express, Taco Bell, Ryans Family Steakhouse, Ryan's American Restaurant, and Joy of Tokyo.
What local amenities can customers visit near this McDonald's location?
Nearby amenities include Sell My Greenville House Fast (real estate agent), Bank of America ATM, Fred Anderson Kia of Greenville (used car dealer), and Sonic Suds Express Car Wash.
Are there any beauty and personal care services near McDonald's on Laurens Rd?
Yes, close by are Phenix Salon Suites, Amanda Michelle Hair Studio, Refining Image Salon, Namaste Hair, Beauty by CiCi, Hair Biz by Marie Medina, Luxe Wax Studio, LLC, Latrice'S Diva Styles, Salon Taylor Alyse, Creative Creations by Tammy, Tribal Studios, and Beauty Designs by Big Momma Mo.
How can I earn rewards or special offers at McDonald's Greenville?
You can participate in the MyMcDonald's Rewards program to earn points for free food and check mobile offers available.