McDonald's

3.0
2544 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1111 Woodruff Rd, Greenville, SC
29607, United States

Hours

Reviews

3.0
2,544 reviews
5 stars
697
4 stars
421
3 stars
362
2 stars
213
1 star
851

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences highlighting long wait times and incorrect orders.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and a general lack of cleanliness in the restaurant.

Food Quality

Many customers complained about food being served cold, undercooked, or incorrect, leading to dissatisfaction with their meals.

Management Issues

Numerous reviews pointed to poor management practices, including understaffing and lack of accountability among employees.

Kiosk Experience

Customers expressed frustration with the kiosk-only ordering system, citing confusion and lack of assistance from staff.
  • SL
    sm lam
    6 days ago
    1.0
    Most times I go through the drive through I have to wait much longer than ~15 minutes, the food order is incorrect, the drive thru kiosk is broken, or associates only take orders from 1 of the two kiosks available.
  • RA
    Richard Aronson
    Dec 29, 2025
    1.0
    First off, I can't stand kiosk-only locations. The only reason we stayed was because we were here with our grandson and he was hungry. When I approached the counter to place an order, one of the employees was very rude in the way they said kiosk orders only. On top of that the restaurant smelled like vomit and chemicals. It was nauseating. Our order was mostly fine, except for the fries. They were so greasy and not fully cooked. We will definitely not come back to this location.
  • EG
    Erin G
    Dec 27, 2025
    4.0
    The restaurant was pretty decent. Ordered on the kiosk, and the order took about 10 minutes to come out even thought it was just 10 nuggets and a milkshake. Went to get the nuggets when my order was called but there was no shake. When I asked, the worker apologized and said the shake machine wasn't working and offered me a McFlurry, which was fine. Overall the staff seemed pretty average and the restaurant seemed clean enough.
  • JP
    James Poe
    Dec 21, 2025
    1.0
    This location is awful. They’re constantly running out of items but still letting people put in mobile orders for those items. They make you wait between each order they take through the drive thru before taking the next so you’re literally sitting in line no less than 10-15 minutes (so much for fast food) and most the time the people are nice but there’s one lady who is always rude when taking orders. I go to this McDonald’s because it’s in the same shopping center as my job. The morning is usually better, but honestly, there’s no good time to come to this McDonald’s.
  • CD
    Claire Dedeaux
    Dec 12, 2025
    1.0
    Probably one of the worst fast food experiences. I went with a friend and placed a mobile order for mine and he was going to place his order. It’s almost 11 pm and we sat in the drive thru for over 10 minutes WITHOUT even being greeted. Placing our order was awful, the person taking the order was rude. My friends order was all wrong, he ordered an apple pie it was never put on the receipt and two employees argued with him about it. NOT professional. He ordered a sweet tea because she said sprite was out and then ignored that and he asked for sweet tea. That was also wrong. She said at the window “we don’t have sprite do you want coke?” Fed up he just said fine. But a Diet Coke was given. Do NOT come to this McDonald’s unless you want to have a brain aneurysm.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1111 Woodruff Rd, Greenville, SC?

McDonald's at 1111 Woodruff Rd is open 24 hours every day of the week, including Monday through Sunday.

Does McDonald's at this location offer drive-thru service?

Yes, the McDonald's at 1111 Woodruff Rd has a drive-thru that operates 24/7.