Krispy Kreme

4.1
1842 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Greenville.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
1215-B Woodruff Rd, Greenville, SC
29607, United States

Hours

Reviews

4.1
1,842 reviews
5 stars
1,164
4 stars
268
3 stars
133
2 stars
75
1 star
202

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and lack of attention.

Product Availability

Frequent complaints about unavailable donuts and incorrect orders, leading to customer frustration.

Quality of Donuts

While many customers enjoyed the taste of the donuts, there were reports of stale or improperly filled donuts.

Service Speed

Numerous reviews highlighted slow service, particularly during busy times or with mobile orders.

Cleanliness and Atmosphere

Some customers noted cleanliness issues and a lack of welcoming atmosphere, contrasting with positive mentions of the store's vibe.
  • CM
    Corey Mccolm
    4 days ago
    5.0
    What a great overall store. First and foremost, if you're reading this please know that this store faces mechanical issues to date that cause the size issues people are posting in the reviews. I sent my mother in law as I treated her to some Free doughnuts and she did get dozen of doughnuts that were not at all the correct size. "So why are you giving them a 5*??" Simple! It's how the manager handled the situation. I called and explained on behalf of my mother in law what happened. Miss Fae very kindly explained to me exactly what happened. Giving me her why, as well as validating my issue with the size. She offered to make it right and invited my mother in law back for another dozen for which I didn't think she would go for lol but she did!! She went back today and met Miss Fae in person and got herself a box that was a 200% improvement from the last. Why give a shop a 2-3 star for an initial fumble, if you end up running it in for the TD after they recover? Great managers make great teams which creates a great store. Thank you Miss Fae 😎💪🏼
  • TM
    Tammie Mccall
    Nov 13, 2025
    4.0
    Received free glazed doughnut when I entered, which was great. But then ordered assorted dozen for 17 dollars according to sign that ended up costing over $21.
  • DR
    Denise Rogers
    Nov 7, 2025
    5.0
    The service today was fantastic. My sugar was crashing and the guy working really just made sure I got what I needed right away. The donuts were fresh and the service A++++++++.
  • MR
    Michael Roberts
    Oct 30, 2025
    1.0
    I’ve been to some bad Krispy Kremes over the years — locations that couldn’t get employees to show up, so they’d just close the lobby and run drive-thru only. But this one on Woodruff Road might be the worst. They never seem to have any of the premium donuts they advertise, and when you ask, the employees act like it’s no big deal — maybe they’ll have them, maybe they won’t. It’s a completely “whatever” attitude that makes you feel like they don’t really care if customers come back. Whoever owns this franchise really needs to take a hard look at how this location is being run. It doesn’t reflect the Krispy Kreme brand at all.
  • JM
    Jennifer Mayni
    Oct 25, 2025
    1.0
    This is the second time I have placed in Mobile order for pickup and my order has not been ready. Both times I ordered the day before and was made to wait while they either served other customers or literally had to wait for them to make my donuts. Yesterday morning I placed an order for the Halloween dozen at 7:38 a.m. for pick up today at 11:00 a.m. when I got there Not only was my order not ready but they were sold out of the Halloween donuts. As I am taking these as a desert contribution to an event it kind of left me stranded. 45 minutes later they were done making my dozen and gave them to me. I've contacted customer service but as this is the second time it has happened to me at this location I would not trust online mobile ordering from them at all.

Frequently Asked Questions About Krispy Kreme

What are the general opening hours of Krispy Kreme in Greenville?

Krispy Kreme Greenville is open daily from 6:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.

When can I get delivery from Krispy Kreme Greenville?

Delivery is available Monday through Thursday and Sunday from 6:15 AM to 9:45 PM, and on Friday and Saturday until 10:45 PM.