Jimmy John's

4.1
319 reviews

About

Sandwich Restaurant

Location

Jimmy John's
3744 Pelham Rd, Greenville, SC
29615, United States

Hours

Reviews

4.1
319 reviews
5 stars
191
4 stars
54
3 stars
24
2 stars
11
1 star
39

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Customers frequently reported problems with delivery, including long wait times, missing items, and incorrect orders.

Food Quality

There were mixed reviews about food quality, with some praising the freshness and taste, while others complained about stale ingredients and incorrect orders.

Staff Performance

While some customers highlighted friendly and efficient staff, others reported rude service and poor handling of orders.

Cleanliness

The restaurant was generally noted for being clean, but there were concerns about food handling practices.
  • JY
    Jenna Yeager
    Jan 3, 2026
    5.0
    Great subs. Freshly made Huge subs that can make multiple meals! I love these subs. Oh and I always stock up on the "day old bread" as I purchase it to feed my nature animals and of course I eat the bread myself for making mini subs at home!
  • SO
    Stephanie Olsen
    Dec 10, 2025
    1.0
    Ordered a sandwich for delivery for lunch and it took 42 minutes for it to finally be out for delivery. So long that I actually called the store to confirm the order came through. Sandwich arrived on bread so chewy and gross I didn’t eat it and it had definitely been sitting somewhere the whole 42 minutes, not fresh at all. Now im out $10 and still hungry. Will not be ordering from here again.
  • AA
    April
    Dec 5, 2025
    1.0
    Don’t order here unless you want your sub dripping with mayo and oil. This is the second time this has happened literally dripping I had to throw it out. Never again.
  • KM
    Keith McCall
    Oct 28, 2025
    1.0
    This location has gone to complete shit for delivery in the last year. Small things like chips, drinks or cookies are always forgotten. They cannot keep delivery drivers so they use Uber Eats to bring your food and the drivers can never find you. I will say there’s a new manager and she was incredibly nice on the phone when I called today so this message is more for the owner. I promise you that losing customers is not worth whatever money you’re saving by not paying drivers
  • OK
    Olivia K
    Sep 26, 2025
    1.0
    This is my second time going in and walking out (last time was last year and for the same reason). Employees wear gloves, touch all the sandwich ingredients, touch the cash registers, then go back to touching food. Unacceptable, especially considering that the sandwiches are not heated. Both times, the employees were respectful, asked if we were ordering or picking up, and communicated up front about what was available, wait time, etc. No complaints on employee service. I've worked food service at two restaurants in the kitchen and front, and the food handling I saw on 9/22 and last year was sub-par.