Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.8
212 reviews
5 stars
108
4 stars
36
3 stars
19
2 stars
8
1 star
41
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Customer Service
Feedback highlighted a mix of friendly and rude service, with several customers expressing frustration over staff behavior.
Food Quality
While some customers praised the food quality, others noted issues such as skimpy portions and unsanitary conditions.
Speed of Service
Numerous reviews mentioned slow service, particularly during peak hours, with long wait times for both in-store and delivery orders.
Cleanliness
Some customers reported cleanliness issues, including unsanitary food handling practices and unclean dining areas.
- ABAlicia BakerDec 19, 20253.0Mediocre food and rude staff.
- EME MDec 18, 20251.0Showed up to the store 20 minutes before closing (which is a little late), but it’s so simple to make a sub hence from friends working there. They had all the lights off. It says closing soon online. Not cool…….
- CMCaitlin MitchellNov 23, 20251.0Possibly the worst Jimmy John’s out there. Order is never right and always super slow. The last 3 times we’ve been there order has been wrong. Staff not friendly either. Avoid this place.
- KPKathryn PalanzaNov 2, 20253.0The last 3 times I've been to this Jimmy John's (Augusta road), they have messed up my order. There used to never be an issue, this is a recent problem I've noticed over the last few months. (11/2/2025)
- CACarly AdamsSep 11, 20255.0Try the new pizza sub the 3 cheese add chicken is delicious. Also the chocolate chip cookies are my go to for a sweet treat.