Food Quality
Many customers praised the food for its flavor and authenticity, particularly the jerk chicken and oxtails, but there were numerous complaints about blandness, small portions, and inconsistency in quality.
Service Issues
Several reviews highlighted poor service, including inattentiveness, rudeness from staff, and difficulty in getting assistance, which negatively impacted the dining experience.
Cleanliness Concerns
Multiple reviews mentioned cleanliness issues, including reports of a roach infestation and unsanitary conditions in the restaurant.
Pricing and Portions
Customers expressed dissatisfaction with the high prices relative to portion sizes, often feeling that the value did not match the cost.
Atmosphere
The atmosphere received mixed reviews, with some enjoying the vibe while others found it lacking or unwelcoming.