Dunkin'

3.6
495 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Greenville, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1551 Laurens Road, Greenville, SC
29607, United States

Hours

Reviews

3.6
495 reviews
5 stars
221
4 stars
94
3 stars
47
2 stars
31
1 star
102

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rudeness from staff and slow response times.

Product Consistency

Many reviews highlighted issues with incorrect orders and inconsistent food and drink quality.

Cleanliness and Atmosphere

Several customers noted that the store appeared dirty and uninviting, contributing to a negative experience.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and the quality of food and drinks.

Management Issues

Frequent mentions of poor management and lack of staff training were noted, impacting overall customer satisfaction.
  • JJ
    Jessica Jessica
    1 day ago
    1.0
    Said they opened at 7. Stopped at 7:35 doors were locked and no one was there
  • JW
    Jane Wassén
    Nov 11, 2025
    1.0
    All I got was a black coffee. The price was absurdly high, but my biggest complaint was the utter rudeness of the staff!!
  • LT
    Laura Taylor
    Nov 9, 2025
    1.0
    Placed an app order and went through the drive thru to pick up. When I got to the window I was not acknowledged but handed my coffee but not my bacon. After a few minutes I was handed my bacon, still no words were spoken. The bacon was RAW! I went in and the same guy walked over and I told him I would like something else or a refund to which he walked off and returned a few minutes later with a new order of bacon without saying one word to me. Customer service was awful!!
  • CS
    Christina Satterwhite
    Nov 9, 2025
    1.0
    The lady at the window was very rude. She had a mad face the whole time she was giving me my order. I sent my bacon back because it was not cooked and the sent it back burnt.
  • JW
    James Whynot
    Oct 24, 2025
    1.0
    This has to be the worst Dunkin’s. I have been there three times and the first time the service was slow. The second and third time the service was still slow, but I was served by an employee who on two different days was wearing the same blue stained shirt with dripping stains of food and drink on the shirt. The coffee tasted off on all three visits.

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' at 1551 Laurens Road, Greenville, SC?

Dunkin' is open Monday through Friday from 5:00 AM to 7:00 PM, and on Saturdays and Sundays from 6:00 AM to 7:00 PM.

Where is this Dunkin' location situated?

It is located at 1551 Laurens Road, Greenville, SC 29607, USA.