Dunkin'

3.6
499 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Greenville, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1551 Laurens Road, Greenville, SC
29607, United States

Hours

Reviews

3.6
499 reviews
5 stars
222
4 stars
95
3 stars
47
2 stars
32
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.

Food Quality

Customers frequently reported issues with food quality, including stale donuts, burnt items, and incorrect orders.

Service Speed

Many reviews mentioned slow service, particularly in the drive-thru, leading to long wait times.

Store Condition

The physical condition of the store was criticized, with comments about cleanliness and a gloomy atmosphere.

Mixed Experiences

While some customers praised specific staff members and had positive experiences, these were overshadowed by the overall negative feedback.
  • CT
    Christine Toes
    1 day ago
    5.0
    I accidentally placed an order in the mobile app twice. Apparently the store can’t refund a mobile app but when I got to the store to pick up, the manager Teri said they figured I double ordered and asked if I wanted to come get the second order the next morning. I really appreciated that she was so solutions oriented and that she gave me that option. The staff was really friendly even though it was Sunday morning at 1015am and they were slammed with customers inside and outside of the store.
  • SS
    Skylar Sonn
    Jan 4, 2026
    5.0
    I will only ever go to this Dunkin location. The girl working in the drive-through this afternoon was so sweet, she made my day! The service here is always great compared to other locations. Food was also cooked perfectly.
  • ML
    Mom of 3 Cats Lakes
    Dec 20, 2025
    4.0
    Donuts weren't fresh but the coffee was good.
  • JL
    John Ludwig
    Dec 14, 2025
    2.0
    Dirty, slow
  • BS
    bashar shalabi
    Dec 5, 2025
    1.0
    Bad services and bad manger... they give me wrong order and they want me to pay more to fix it

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' at 1551 Laurens Road, Greenville, SC?

Dunkin' is open Monday through Friday from 5:00 AM to 7:00 PM, and on Saturdays and Sundays from 6:00 AM to 7:00 PM.

Where is this Dunkin' location situated?

It is located at 1551 Laurens Road, Greenville, SC 29607, USA.