Dunkin'

3.2
340 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Greenville, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2903 N Pleasantburg Dr, Greenville, SC
29609, United States

Hours

Reviews

3.2
340 reviews
5 stars
126
4 stars
45
3 stars
39
2 stars
24
1 star
106

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and attitude issues.

Order Accuracy

Numerous reviews mentioned incorrect orders and items missing from orders, indicating a consistent problem with order fulfillment.

Product Availability

Many customers expressed frustration over the location being frequently out of popular items, particularly donuts and certain food items.

Speed of Service

Several reviews noted slow service, especially in the drive-thru, with long wait times reported by multiple customers.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, indicating that experiences can vary.
  • AE
    Autumn ellis
    2 days ago
    1.0
    Every single time I come it's only 1 person in there. She's rude and lazy. Everytime I come they say they are not doing food at the moment when it should be food all day.
  • TW
    Truett Ward
    4 days ago
    1.0
    I give them no stores and the reason being is because when you come, they’re very rude they never have anything and if you come an hour before closing, they’re out of donuts they’re out of iced coffee. They’re out of hot coffee. They have nothing that you can sell you.
  • WM
    Winston Montgomery
    Oct 18, 2025
    5.0
    Kiella was absolutely amazing! She was so friendly and got our complicated order made perfectly! 10/10 the best Dunkin location I’ve been to yet
  • RS
    Randy Sybel
    Sep 16, 2025
    5.0
    Needed a quick breakfast. Not crowded, fast service.
  • JC
    JL C
    Sep 5, 2025
    2.0
    Haven't been to this particular store for quite a while because they hardly ever have what I want and the service generally sucks but I had a hankering for a donut and it was on the way to work so thought I'd give them another try. Big mistake. I placed a mobile order for a half dozen donuts at 7:26AM, got there at 8:02AM and they hadn't even started my order (it was not particularly busy and there were at least 6 people in the back). The guy that put my order together complained the whole time and announced that he had no pumpkin donuts (I only ordered 1), said he didn't receive any from the bakery. Ridiculous, it's literally only a couple of days since they made their big 'PUMPKIN IS BACK!' announcement, you would think they would make sure their locations were fully stocked. When I got to work and opened the box, the donuts are literally HALF the size they used to be. Seriously. Do better for your future customers Dunkin, I will not be one of them. This location is THE WORST. Next time, if there is a next time I will go out of my way to the Laurens Rd. location, have never had a problem there.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Greenville, SC?

Dunkin' in Greenville, SC is open from 5:00 AM to 6:00 PM on Mondays, 5:00 AM to 7:00 PM Tuesday through Fridays, 6:00 AM to 7:00 PM on Saturdays and Sundays.

What special holiday drinks are currently available at Dunkin'?

During the holiday season, you can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher at Dunkin'.