Dunkin'

3.5
697 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Greenville, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
101 The Parkway, Greenville, SC
29615, United States

Hours

Reviews

3.5
697 reviews
5 stars
292
4 stars
121
3 stars
77
2 stars
61
1 star
146

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers feeling unwelcome and ignored.

Service Speed

Customers frequently complained about slow service, with long wait times reported for both drive-thru and in-store orders.

Food Quality

Many reviews mentioned stale or poorly prepared food items, including donuts and breakfast sandwiches, leading to dissatisfaction.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unclean counters.

Inconsistency

There were mixed experiences regarding order accuracy and food quality, with some customers reporting good experiences while others faced multiple issues.
  • DE
    Don “ENTRPNR”
    1 day ago
    2.0
    Consistently slow. Prepare to wait! Anytime all the time!
  • AP
    ashley payne
    3 days ago
    5.0
    Janette was the most patient and kind person I have ever met. She helped me with my coffee order because I was confused on how I wanted it and made me the best grilled cheese. She was a huge help and so amazing.
  • MS
    Michele Schiraldi
    Nov 5, 2025
    5.0
    Friendly staff. Great customer service, I arrived shortly before closing and the drive thru accomadated me especially it being Halloween, stopped to take treats into work for the night. Thank you!
  • ST
    Shiann “DaceyBear” Taylor
    Nov 1, 2025
    1.0
    Employees are VERY RUDE. The cashier was rude to both of the customers before us as well. It’s completely understandable to be out of something but the guy infront of us just asked for a substitute for donut holes to just have donuts and she was yelling at him. The most wild experience for a Dunkin. We will personally NEVER be back.
  • MM
    Maria Marquez
    Oct 16, 2025
    1.0
    If I could rate them a zero today, I would rate them a zero!! The absolute unfriendliest service ever, especially from Jeanette!! When I pulled up to the Order area not even a hello good morning good afternoon absolutely nothing instead rudeness. I placed My order on the app as I always do, but I was late picking it up. I stated that at the window that if they could please make sure it was hot because I had placed it several minutes prior, and she, Jeanette quickly Was zero hesitation-jumped out at me and says you placed it more than several minutes prior. It’s been a while!! She was very rude!! I was shocked. I didn’t know what to say. I went to the window and told her she was extremely rude. There was no need for that. I wasn’t blaming the store. I was blaming myself for being late and all I was asking for us to please make sure my coffee was hot that was it. She could care less gave me. My coffee wished me a good day did not acknowledge or apologize. her behavior never seen her there before then again I never go at this time. I usually go in the mornings, and the staff in the mornings is much better. This person should not be working with the public!! Horrible!!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Greenville, SC?

Dunkin' Greenville is open Monday through Friday from 5:00 AM to 7:00 PM, and on weekends from 6:00 AM to 7:00 PM.

Does Dunkin' in Greenville offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.