Chipotle Mexican Grill

3.1
440 reviews
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About

Mexican Restaurant
Chipotle Greenville Pelham is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
3645 Pelham Rd, Greenville, SC
29615, United States

Hours

Reviews

3.1
440 reviews
5 stars
148
4 stars
64
3 stars
45
2 stars
38
1 star
145

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and a messy dining area.

Customer Service

Customers reported rude and unhelpful staff, with some employees lacking basic customer service skills.

Food Quality

While some customers praised the food, many complained about cold meals, small portions, and inconsistent quality.

Service Speed

Numerous reviews mentioned slow service, long wait times, and issues with order accuracy.

Value for Money

Several customers felt that the prices were too high for the portion sizes and quality received.
  • SS
    Sarah Smith
    Dec 31, 2025
    1.0
    After I paid for my order, I realized that the older white man at the cashier had charged me the wrong amount. When I went back to ask about it, he responded with a snarky attitude but said he would refund me the difference. He started doing the math in his head, saying it was easier that way. I trusted that he would handle the situation professionally, especially since he had the receipt in his hand. However, when I got home, I realized he had only refunded me a little more than half of what I was owed. The issue wasn’t just that I didn’t receive the full amount back—it was the unprofessional and dismissive way he handled the situation.
  • RV
    Roger Vaughn
    Dec 28, 2025
    3.0
    My son likes it, I did not eat. The chairs, floor, and tables are covered in food bits and trash. Pictures are our table, but every one is like this.
  • CG
    Chris Gibson
    Dec 22, 2025
    1.0
    This is one of the worst locations for pickup. The people working the pickup line are extremely rude when you come in. I don't understand how they stay employed when it's obvious they don't want to help out or have any customer service skills.
  • DD
    darkrai90071
    Dec 19, 2025
    1.0
    I wish you guys would just go bankrupt already the proportion to price ratio is the stupidest thing we're the same
  • MW
    Marty Wall
    Dec 11, 2025
    4.0
    The carne asada steak is not that tasty, stick with the chicken. Service is great, the place needs some sun blocking blinds. Squinting through dinner is not ideal.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at 3645 Pelham Rd in Greenville?

Chipotle Mexican Grill at 3645 Pelham Rd in Greenville is open every day from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill Greenville Pelham located?

It is located at 3645 Pelham Rd, Greenville, SC 29615, United States.