Business Details
About
Mexican Restaurant
Chipotle Greenville Pelham is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.1
440 reviews
5 stars
148
4 stars
64
3 stars
45
2 stars
38
1 star
145
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and a messy dining area.
Customer Service
Customers reported rude and unhelpful staff, with some employees lacking basic customer service skills.
Food Quality
While some customers praised the food, many complained about cold meals, small portions, and inconsistent quality.
Service Speed
Numerous reviews mentioned slow service, long wait times, and issues with order accuracy.
Value for Money
Several customers felt that the prices were too high for the portion sizes and quality received.
- SSSarah SmithDec 31, 20251.0After I paid for my order, I realized that the older white man at the cashier had charged me the wrong amount. When I went back to ask about it, he responded with a snarky attitude but said he would refund me the difference. He started doing the math in his head, saying it was easier that way. I trusted that he would handle the situation professionally, especially since he had the receipt in his hand. However, when I got home, I realized he had only refunded me a little more than half of what I was owed. The issue wasn’t just that I didn’t receive the full amount back—it was the unprofessional and dismissive way he handled the situation.
- RVRoger VaughnDec 28, 20253.0My son likes it, I did not eat. The chairs, floor, and tables are covered in food bits and trash. Pictures are our table, but every one is like this.
- CGChris GibsonDec 22, 20251.0This is one of the worst locations for pickup. The people working the pickup line are extremely rude when you come in. I don't understand how they stay employed when it's obvious they don't want to help out or have any customer service skills.
- DDdarkrai90071Dec 19, 20251.0I wish you guys would just go bankrupt already the proportion to price ratio is the stupidest thing we're the same
- MWMarty WallDec 11, 20254.0The carne asada steak is not that tasty, stick with the chicken. Service is great, the place needs some sun blocking blinds. Squinting through dinner is not ideal.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 3645 Pelham Rd in Greenville?
Chipotle Mexican Grill at 3645 Pelham Rd in Greenville is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill Greenville Pelham located?
It is located at 3645 Pelham Rd, Greenville, SC 29615, United States.
What type of food does Chipotle Mexican Grill offer?
Chipotle offers fast-casual Mexican food with customizable items like burritos, bowls, quesadillas, tacos, and salads using 53 real ingredients and responsibly sourced ingredients.
Does Chipotle Mexican Grill Greenville Pelham accept online orders?
Yes, you can order online through their website or app to get exclusive offers and earn free food via Chipotle Rewards.
How can customers contact Chipotle Mexican Grill Greenville Pelham?
Customers can call the restaurant at +1 864-412-1030 or email SC.3856.GreenvlPelha@chipotle.com for inquiries.
Is Chipotle Mexican Grill at 3645 Pelham Rd welcoming to the LGBTQ community?
Yes, the restaurant welcomes LGBTQ customers and promotes an inclusive environment.
Which nearby fast food restaurants can I visit close to Chipotle Greenville Pelham?
Nearby fast food options include Bojangles' Famous Chicken 'n Biscuits, McDonald's, Taco Bell, and Jack in the Box.
Are there any nearby healthcare facilities near Chipotle Mexican Grill Greenville Pelham?
Yes, the Immediate Care Center - Pelham is close by for urgent care and medical needs.
What shopping centers or retail stores are near Chipotle Mexican Grill at Pelham Rd?
Milestone Plaza shopping center and USA Baby Child Space clothing store are nearby for shopping.
Can I combine a visit to Chipotle with a stop at nearby beauty and spa services?
Yes, you can visit nearby salons like King Nails Salon of Greenville, Savage Studio, Nava Hair Haven, Radiance Hair Studio, and Allison's Salon for beauty and spa services.