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Brand Certified

Chipotle Mexican Grill

2.5
(488 reviews)
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Business Details

3116 N Pleasantburg Dr, Greenville, SC
29609, United States
(864) 535-5712
https://locations.chipotle.com/sc/greenville/3116-n-pleasantburg-dr?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3576
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About

Mexican Restaurant
Chipotle Cherrydale is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
3116 N Pleasantburg Dr, Greenville, SC
29609, United States

Hours

Reviews

2.5
488 reviews
5 stars
116
4 stars
45
3 stars
33
2 stars
54
1 star
240

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently reported issues with food quality, such as stale chips, undercooked rice, and small portion sizes.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and unkempt food preparation areas.

Inconsistency

Many customers experienced inconsistent food availability and quality, with frequent reports of items being out of stock.
  • KD
    k denn
    Jan 20, 2026
    2.0
    went and ordered a bowl, every time i go there the chips are extremely stale...the cashier let me go through at least two more bags to taste them until i was like nvm. i had to go buy a bag of Doritos just to eat them with my meal. very upsetting :( spend all that money and i cant eat it without the chips
  • KA
    Kernell Austin
    Jan 20, 2026
    5.0
    Great 👍
  • MK
    Mohammed Khaled
    Jan 7, 2026
    1.0
    Bad service , stingy even on rice
  • SS
    SamIam
    Dec 6, 2025
    1.0
    I have never been a person to eat chipotle I just started eating chipotle this year because of the buy one get one special that they have the first time I came it was OK, but it was nothing to brag about .All I hear the hype about is chipotle.. today I went back to this location the first time it wasn’t that horrible but tonight terrible I got the three tacos and you get a free entrée bogo 12/6/25 The quality of the food was not good. The sour cream was so watery. The fajita peppers and onions were so dried out and overcook.Even when you eat at a place and the food isn’t the best good service will bring a person back in the future I do not plan to return back to this location Please do better in the future! Also, the chicken was cut up into so many little pieces the serving can’t be normal. The worst chipotle bowl that I’ve ever had the chicken meat cut up that thin.. I mean it was horrible! Me personally there are not a lot of them, but I prefer Moe’s southwest Grill.. I think Moe’s is better. The one on Haywood Road in Greenville, South Carolina by the mall.Their portion is fair in the store is very clean and the customer service has always been good. In my opinion you could try this location, but I would not recommend after my experience tonight.. please do better!
  • DD
    darkrai90071
    Nov 28, 2025
    1.0
    My god!! I have no idea how this company is still in business. I wish they would just file for bankruptcy and someone else pick up the mantle. $27 for a burrito bowl. With 5 pieces of steak.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Cherrydale offer?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

Where is Chipotle Mexican Grill located in Greenville, SC?

It is located at 3116 N Pleasantburg Dr, Greenville, SC 29609, USA.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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