Chipotle Mexican Grill

2.5
480 reviews
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Business Details

3116 N Pleasantburg Dr, Greenville, SC
29609, United States
(864) 535-5712
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Cherrydale is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
3116 N Pleasantburg Dr, Greenville, SC
29609, United States

Hours

Reviews

2.5
480 reviews
5 stars
112
4 stars
44
3 stars
33
2 stars
53
1 star
238

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rudeness, lack of acknowledgment, and long wait times.

Food Quality

Numerous reviews highlighted issues with food quality, including undercooked rice, stale chips, and incorrect orders.

Portion Sizes

Several customers expressed dissatisfaction with portion sizes, stating they were smaller than expected or not consistent with other locations.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and food preparation areas.

Management Issues

Customers frequently noted poor management and staffing problems, leading to a lack of food availability and overall disorganization.
  • SE
    SaraBeth Evans
    6 days ago
    1.0
    This is the “quesadilla” I received.
  • TZ
    Tim Zabel
    Nov 17, 2025
    1.0
    This Chipotle needs to be torn down either start over or turn it into a parking lot. 👎 Worst restaurant bar none!! 😕🧦
  • KK
    Krazy KRISTMAS
    Oct 29, 2025
    5.0
    Pretty good
  • HL
    Hailey Libengood
    Oct 26, 2025
    5.0
    Food was ready as estimated and order was correct. No complaints
  • TT
    Tin Turk
    Oct 4, 2025
    1.0
    We ordered take-out from here because my husband wanted some lunch. We usually ALWAYS order from Chipotle. I doubt I’ll be ordering from this location again. Me and my husband gets the bowls. He always gets the green salsa in his bowl and I get the red salsa. They put red chili salsa in his bowl when it was suppose to be in mine. 🤦‍♀️ Definitely not ordering from here again…
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Cherrydale offer?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

Where is Chipotle Mexican Grill located in Greenville, SC?

It is located at 3116 N Pleasantburg Dr, Greenville, SC 29609, USA.