Chipotle Woodruff is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted the restaurant's filthy conditions, including dirty tables, trash, and unsanitary food preparation areas.
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and a lack of attention to orders.
Food Quality
Many reviews mentioned subpar food quality, including cold items, incorrect orders, and unsatisfactory portion sizes.
Management Issues
Several customers noted a lack of effective management, with complaints about understaffing and disorganization.
NC
Nathan Cline
Dec 24, 2025
1.0
12-23-25
We came into chipotle to try it out, and I’ll be honest, the food wasn’t all that. Overall everything had a powdery taste but I can’t hold that against the restaurant that’s why I rated a 3/5 stars. Now what I will say, I felt incredibly rushed while ordering and it wasn’t busy at all. The woman at the register was very fast with us and didn’t give us much time to think of a decision. Again this was our first time, so kind of rushed into stuff. Another complaint is the house keeping, I’ve never seen a mess this bad honestly. The restrooms were HORRIBLE, didn’t take photo for privacy, and the floors on the outside needed to be sweeped bad. All the tables were dirty just didn’t look well at all.
Overall would not come back to this location
CG
Chris Gamet
Dec 19, 2025
4.0
bar was dirty and messy and wasn't busy
Could use a cleaning
TJ
Tanner Johnson
Dec 3, 2025
1.0
One star due to being out of rice the last time I was here and also needing a code to use the restroom… seriously?
AB
Ashley B
Nov 26, 2025
5.0
I went to Chipotle on one of the worst days of our lives and Darlene, who worked at Chipotle that day, was the only bright spot on that very dark day.
Long story short, on July 17, we found out about a tragic loss of my daughter’s best friend who was like another daughter to myself. Both my daughters were devastated, and we had to get out of the house. I took them to Chipotle to try to get them to eat something, and was met by Darlene. She took our order, and she could see we were all upset, and asked if we were okay. My girls barely ordered anything, and Darlene, not being nosy but being a mama at heart, asked if they were okay, and one of my girls started to cry, and told her why we were all upset. Without hesitation, Darlene came around the counter, and hugged three strangers. She held all three of us while we cried. Everything stopped in the entire restaurant, and everyone that day allowed us to mourn loud and messy without judgment, and truly brought a small amount of peace to me and my babies that day.
I have been wanting to leave this review for some time, but I have not been able to write this, but tomorrow is Thanksgiving and I want Darlene to know this mama is so grateful for her.
Thank you for holding us together in a moment where we were all about to fall apart. I am convinced Darlene is an earth angel. 💜
NN
Nicole
Nov 13, 2025
5.0
Service was fast and friendly the food was seasoned well I have no complaints I was actually surprised based off some of the reviews
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Woodruff serve?
Chipotle Mexican Grill offers fast-casual Mexican cuisine with customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients without artificial additives.
What are the operating hours of Chipotle Mexican Grill at 4 Market Point Dr, Greenville?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Woodruff offer delivery and pickup services?
Yes, they provide in-store pickup and delivery options for customer convenience.
Can I order Chipotle food online or through an app?
Yes, you can order online at https://order.chipotle.com/ or use their mobile app available on the Apple App Store.
Is Chipotle Mexican Grill in Woodruff committed to sustainable and humane ingredient sourcing?
Yes, Chipotle follows 'Food with Integrity' principles by sourcing ingredients from farms with humane and sustainable practices.
Where is Chipotle Mexican Grill located in Greenville?
It is located at 4 Market Point Dr, Greenville, SC 29607, inside the Verizon Store area.
Does Chipotle Mexican Grill accept credit cards and offer gift cards?
Yes, they accept credit cards and offer gift cards for purchase.
Are there any hair salons near Chipotle Mexican Grill at 4 Market Point Dr?
Yes, nearby hair salons include Blo Blow Dry Bar and Great Clips, where customers can get stylish haircuts or treatments before or after enjoying a meal.
What nearby dining options are available around Chipotle Mexican Grill in Greenville?
Nearby restaurants include Salsarita's Fresh Cantina and La Parrilla Mexican Restaurant for other Mexican cuisine, as well as Genji Sushi Greenville for Japanese food and Doc Chey's Asian Kitchen for American fare.
What nearby services can I find around Chipotle Mexican Grill at 4 Market Point Dr?
Customers can access services such as dental care at DentalWorks Greenville SC, relaxation at Spavia Day Spa, and mobile phone services at Verizon nearby, making it convenient to run errands along with dining.