Chipotle Mexican Grill

3.2
1437 reviews
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About

Mexican Restaurant
Chipotle Woodruff is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4 Market Point Dr, Greenville, SC
29607, United States

Hours

Reviews

3.2
1,437 reviews
5 stars
521
4 stars
244
3 stars
137
2 stars
143
1 star
392

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted the restaurant's filthy conditions, including dirty tables, trash, and unsanitary food preparation areas.

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and lack of attention to orders.

Order Accuracy

Many patrons experienced issues with incorrect orders, missing items, and inadequate portion sizes.

Food Quality

Several reviews mentioned subpar food quality, including cold items, dry meat, and overall dissatisfaction with the meals.

Management Issues

Multiple customers expressed concerns about the lack of effective management, citing disorganization and unmotivated staff.
  • NN
    Nicole
    Nov 13, 2025
    5.0
    Service was fast and friendly the food was seasoned well I have no complaints I was actually surprised based off some of the reviews
  • TA
    TARISH AGGARWAL
    Nov 11, 2025
    1.0
    Bad experience. Staff was rude and place is dirty
  • CC
    Courtney Calderon
    Oct 28, 2025
    5.0
    When I stopped by the manager Jaddiah Quarles assisted me. She made sure my meal was prepared correctly. She also was very efficient. I enjoyed seeing her and her staff work diligently to prepare meals for in- person customers and to go pick up orders. Its refreshing to see young people work hard. They all made sure the working areas were clean. They deserve a raise! Great job!
  • SM
    Stahle Mahalakshmi
    Oct 26, 2025
    1.0
    I ordered a steak bowl for takeout, but when I got home, there was no steak at all in it. I had to drive back to get it fixed. When I explained what happened, the manager’s response was, “I didn’t do it, that wasn’t me”. Also said that I should have opened and checked before leaving. Seriously? It’s not the customer’s job to quality-check the kitchen’s mistakes. No apology, no accountability, just excuses. If this is how management handles mistakes, it says a lot about this place. Very disappointing, won’t be coming back.
  • KC
    Kyle Chadwick
    Oct 24, 2025
    1.0
    Went here on a Sunday for lunch and it was great. Then every time we go during the week for dinner its different employees and it’s awful with yesterday being the worst yet. Rice so hard we threw away almost 30$ in food. Employees wouldn’t even pay attention when making our food because she was too concerned with running outside to talk to people. Given this place enough chances to know it’s not a one time issue as far as week days go. Either this location has no management or one who is terrible and never around. Awful.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Woodruff serve?

Chipotle Mexican Grill offers fast-casual Mexican cuisine with customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients without artificial additives.

What are the operating hours of Chipotle Mexican Grill at 4 Market Point Dr, Greenville?

The restaurant is open daily from 10:45 AM to 11:00 PM.