Chipotle Haywood Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted the restaurant's poor cleanliness, with reports of dirty tables, floors, and bathrooms.
Customer Service
Many customers experienced rude or unhelpful staff, with complaints about employees being inattentive or dismissive.
Food Quality
The food quality was inconsistent, with reports of stale items, missing ingredients, and small portions.
Management Issues
Several reviews pointed to poor management practices, including inadequate staffing and failure to maintain inventory.
KH
Kara Holley
6 days ago
2.0
I placed a catering order to be delivered between 11:30-11:45. The driver arrived at 11:05, and this store didn't start preparing the order until after the driver got there. The driver had to wait for over an hour, and our catered lunch did not arrived until 1pm.
DC
Dawson Clark
Dec 28, 2025
1.0
Placed an order in the app and when I arrived there was a sign on the door that said “we are closed due to staffing issues” but I saw all the workers inside sitting around chilling.
AA
Austin
Dec 26, 2025
1.0
Whoever running this jawn is lazy as hell. Place is filthy and people just standing around. Empty items on the bar and it’s 7pm on a Friday. It’s actually sad. I worked and operate kitchens for over a decade. I don’t blame the kids working there.
MS
Misty Scruggs
Dec 26, 2025
1.0
All ways out of everything when you get there at 1:00. Never any vinaigrette some times vegetables. Customer service is awful
CR
Chuck Rhode
Dec 13, 2025
1.0
I used to love going to this location. It is walking distance from my apartment. I cannot wait forever for a meal. It’s supposed to be fast food for a reason. I was going to redeem my 2/1 burrito coupon that was sent to me. They have one guy working in the line. I do not fault the employees of this business. With varying factors of running out of products to out of the ordinary wait times, this is 100% on the management. It used to be a quick and efficient restaurant. I think Bruce was the name of the manager who had everything flowing efficiently. If he is at another location, please beg him to come back. I am going to try a different location. I think even with the drive, the overall time to get food will be quicker.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill on Haywood Road?
Chipotle Mexican Grill on Haywood Road is open every day from 10:45 AM to 11:00 PM.
What types of food does Chipotle Mexican Grill offer?
Chipotle offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients and no artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill on Haywood Road offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery options to customers.
How can I order Chipotle food online?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What is the address and contact information for Chipotle Mexican Grill on Haywood Road?
The address is 640 Haywood Rd, Greenville, SC 29607. You can call them at +1 864-234-5882 or email sc.1831.HaywoodRd@chipotle.com.
Are there any convenient coffee shops near Chipotle on Haywood Road for a drink before or after my meal?
Yes, there are two Starbucks locations nearby where you can enjoy coffee or a snack before or after dining at Chipotle.
What other dining options are available near Chipotle Mexican Grill on Haywood Road?
Nearby you can find CityRange Steakhouse Grill for steak dishes, Jason's Deli for sandwiches, and Burger King for quick fast food options.
Are there retail stores close to Chipotle where I can shop?
Yes, nearby retail options include T.J.Maxx for clothing and apparel, DSW Designer Shoe Warehouse for footwear, and Bath & Body Works for beauty products.
Can I find banking or financial services near Chipotle on Haywood Road?
Yes, there are several nearby financial services such as Regions Bank, Chase Bank, and a CoinFlip Bitcoin ATM.
Does Chipotle Mexican Grill promote any special food sourcing or sustainability principles?
Yes, Chipotle follows "Food with Integrity" principles that prioritize responsibly sourced ingredients from farms adhering to humane and sustainable practices.