Chipotle Mexican Grill

3.5
1393 reviews
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About

Mexican Restaurant
Chipotle Haywood Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
640 Haywood Rd, Greenville, SC
29607, United States

Hours

Reviews

3.5
1,393 reviews
5 stars
585
4 stars
264
3 stars
107
2 stars
101
1 star
336

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted the restaurant's poor cleanliness, with reports of dirty tables, floors, and bathrooms.

Customer Service

Many customers experienced rude or unhelpful staff, with complaints about employees being inattentive or dismissive.

Food Quality

The food quality was inconsistent, with reports of stale items, missing ingredients, and small portions.

Management Issues

Several reviews pointed to poor management practices, including inadequate staffing and failure to maintain inventory.
  • KH
    Kara Holley
    6 days ago
    2.0
    I placed a catering order to be delivered between 11:30-11:45. The driver arrived at 11:05, and this store didn't start preparing the order until after the driver got there. The driver had to wait for over an hour, and our catered lunch did not arrived until 1pm.
  • DC
    Dawson Clark
    Dec 28, 2025
    1.0
    Placed an order in the app and when I arrived there was a sign on the door that said “we are closed due to staffing issues” but I saw all the workers inside sitting around chilling.
  • AA
    Austin
    Dec 26, 2025
    1.0
    Whoever running this jawn is lazy as hell. Place is filthy and people just standing around. Empty items on the bar and it’s 7pm on a Friday. It’s actually sad. I worked and operate kitchens for over a decade. I don’t blame the kids working there.
  • MS
    Misty Scruggs
    Dec 26, 2025
    1.0
    All ways out of everything when you get there at 1:00. Never any vinaigrette some times vegetables. Customer service is awful
  • CR
    Chuck Rhode
    Dec 13, 2025
    1.0
    I used to love going to this location. It is walking distance from my apartment. I cannot wait forever for a meal. It’s supposed to be fast food for a reason. I was going to redeem my 2/1 burrito coupon that was sent to me. They have one guy working in the line. I do not fault the employees of this business. With varying factors of running out of products to out of the ordinary wait times, this is 100% on the management. It used to be a quick and efficient restaurant. I think Bruce was the name of the manager who had everything flowing efficiently. If he is at another location, please beg him to come back. I am going to try a different location. I think even with the drive, the overall time to get food will be quicker.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill on Haywood Road?

Chipotle Mexican Grill on Haywood Road is open every day from 10:45 AM to 11:00 PM.

What types of food does Chipotle Mexican Grill offer?

Chipotle offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients and no artificial colors, flavors, or preservatives.