Chipotle Mexican Grill

3.5
1384 reviews
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About

Mexican Restaurant
Chipotle Haywood Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
640 Haywood Rd, Greenville, SC
29607, United States

Hours

Reviews

3.5
1,384 reviews
5 stars
584
4 stars
264
3 stars
107
2 stars
98
1 star
331

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's poor cleanliness, with dirty tables, floors, and bathrooms being a common complaint.

Customer Service

Customers frequently reported rude and unhelpful staff, with several instances of employees displaying a lack of professionalism and care.

Food Quality

The quality and portion sizes of the food were inconsistent, with many customers noting small portions and unsatisfactory food preparation.

Availability of Menu Items

Several reviews mentioned that the restaurant was often out of key menu items, leading to disappointment among customers.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences with friendly staff and good food, indicating that service quality may vary.
  • JW
    Joel Wells
    6 days ago
    1.0
    Very rude employees. Store is never clean compared to other chipotles
  • JB
    john biddy
    Nov 6, 2025
    1.0
    Place is gross, people that work there are extremely incompetent. Even for fast food.
  • KY
    Kyle Young
    Oct 25, 2025
    3.0
    If you go while a certain guy is working you will get a fat portion. I went back again and it was not the same. The cashier was nice and honest. Unfortunately a lot of stuff they have doesnt work. Including the people apparently. The dining area was trashed both times i went. I cleaned it up cause it looked like they needed to learn how to do it.
  • CL
    Cody L
    Oct 14, 2025
    5.0
    Pleasantly surprised tonight. E.K. Made my food amazing and was super friendly and had a great attitude. Might be the first time in a chipotle around this area that I seen an employee smiling and interacting with customers. Thank you E.K.
  • JG
    Joel Goode
    Oct 6, 2025
    1.0
    Terrible portions. Gave me at most 8 pieces of chicken in my bowl even after asking nicely if he could add more chicken. Someone tell me if there is a decent chipotle around. All the workers act like you inconvenienced them by walking in the door.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill on Haywood Road?

Chipotle Mexican Grill on Haywood Road is open every day from 10:45 AM to 11:00 PM.

What types of food does Chipotle Mexican Grill offer?

Chipotle offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients and no artificial colors, flavors, or preservatives.