Charleys Cheesesteaks

3.4
299 reviews

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
700 Haywood Rd. #2111, Greenville, SC
29607, United States

Hours

Reviews

3.0
192 reviews
5 stars
63
4 stars
20
3 stars
24
2 stars
23
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rude and unprofessional behavior from staff.

Food Quality

While some customers praised the food as delicious, others reported issues with food preparation, including cold or improperly cooked items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty counters and concerns about food safety.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and long wait times for food.

Management Issues

Reviews indicated a lack of effective management, with complaints about staff behavior and operational inefficiencies.
  • TE
    T E
    1 day ago
    1.0
    never come back to this place because of the guy in the cash register with the black skin he was very rude and the table was dirty and nasty atmosphere.two nasty sandwiches cost me $35 .
  • AF
    Aaron Fortini
    Oct 20, 2025
    5.0
    Came in at lunch time and only had a 2 - 3 minute wait. This place was one of the few places with a line of people. I placed my order and the cashier was super nice! I got a Philly cheesesteak combo, fries and drink. It was amazing! They were super fast even during the lunch rush. Only took them another 3 minutes to have my food ready. Will definitely be coming back here again!
  • KB
    Kelley Baumgartner
    Oct 5, 2025
    1.0
    My husband ordered a chicken cheesesteak without lettuce, tomatoes, and mayo. They keyed the order in wrong and added lettuce and tomato. When asked to remake it they said no and it could be picked off. Very poor attitude and customer service.
  • SW
    Stacey W
    Sep 21, 2025
    1.0
    Employees are rude and have awful customer service. Definitely not worth it, take your money else where. They all need attitude adjustments. 😂
  • RC
    R “Shine bright” C
    Sep 21, 2025
    1.0
    I would leave zero stars across the board but you can't. HORRIBLE HORRIBLE customer service, girl behind register had a RUDE and NASTY attitude! Ordered the combo and didn't even get my fries.

Frequently Asked Questions About Charleys Cheesesteaks

What are the regular business hours of Charleys Cheesesteaks at Haywood Mall?

Charleys Cheesesteaks is open Monday through Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 11:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.

Is Charleys Cheesesteaks open for delivery or drive-through services?

No, delivery and drive-through services are closed every day at Charleys Cheesesteaks, Haywood Mall location.