Charleys Cheesesteaks

3.4
313 reviews

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
700 Haywood Rd. #2111, Greenville, SC
29607, United States

Hours

Reviews

3.0
194 reviews
5 stars
64
4 stars
20
3 stars
24
2 stars
23
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative dining experience for many customers.

Food Quality

While some customers praised the food as delicious, others reported issues with incorrect orders, cold items, and unsanitary conditions.

Cleanliness

Several reviews mentioned the restaurant's dirty environment, including unclean tables and poor hygiene practices among staff.

Service Speed

Many customers experienced long wait times for their orders, with some waiting over 30 minutes, which contributed to dissatisfaction.

Management Issues

Reviews indicated a lack of effective management, with complaints about staff behavior and operational inefficiencies.
  • TC
    Tori Catalano
    4 days ago
    1.0
    We ordered from door dash chicken California only had half slice of cheese that was melted onto the paper. Maybe 2-3 small pieces of chicken.... i actually added turkey breast from the fridge to make a sandwich...Very disappointed. My husband ordered old school. No cheese and maybe 4 small onions and very little meat. Fries were terrible! Would not recommend! We definitely wont be ordering or eating here again. I wouldnt give 1 star to this location
  • TE
    T E
    Nov 23, 2025
    1.0
    never come back to this place because of the guy in the cash register with the black skin he was very rude and the table was dirty and nasty atmosphere.two nasty sandwiches cost me $35 .
  • AF
    Aaron Fortini
    Oct 20, 2025
    5.0
    Came in at lunch time and only had a 2 - 3 minute wait. This place was one of the few places with a line of people. I placed my order and the cashier was super nice! I got a Philly cheesesteak combo, fries and drink. It was amazing! They were super fast even during the lunch rush. Only took them another 3 minutes to have my food ready. Will definitely be coming back here again!
  • KB
    Kelley Baumgartner
    Oct 5, 2025
    1.0
    My husband ordered a chicken cheesesteak without lettuce, tomatoes, and mayo. They keyed the order in wrong and added lettuce and tomato. When asked to remake it they said no and it could be picked off. Very poor attitude and customer service.
  • RC
    R “Shine bright” C
    Sep 21, 2025
    1.0
    I would leave zero stars across the board but you can't. HORRIBLE HORRIBLE customer service, girl behind register had a RUDE and NASTY attitude! Ordered the combo and didn't even get my fries.

Frequently Asked Questions About Charleys Cheesesteaks

What are the regular business hours of Charleys Cheesesteaks at Haywood Mall?

Charleys Cheesesteaks is open Monday through Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 11:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.

Is Charleys Cheesesteaks open for delivery or drive-through services?

No, delivery and drive-through services are closed every day at Charleys Cheesesteaks, Haywood Mall location.