Many customers praised the attentive and friendly service from various servers, highlighting specific staff members like Jailene, Heaven, and Christina for their exceptional service.
Food Quality
The food received positive feedback for being delicious and well-prepared, although there were some complaints about portion sizes and specific dishes being overcooked.
Atmosphere
The restaurant's ambiance was frequently described as pleasant and inviting, contributing to a positive dining experience.
Management Response
Some reviews indicated dissatisfaction with management's handling of complaints, particularly regarding food quality and customer service.
CC
Chris
3 days ago
5.0
Ethan was incredibly helpful and polite at curbside service. To anyone picking up to go orders ask for Ethan. Really great!
AE
Ava Epps
Jan 4, 2026
5.0
It's a server at this location name Ethan. He was so kind & went over the expectations to make my experience great! I was having a sucky day & his kindness was just the right touch! Happy New Year again Ethan if you see this! 🎉
MD
Munus Deus
Jan 2, 2026
5.0
The food was great and the restaurant had a phenomenal ambiance. Our server Charlotte was especially wonderful, friendly, and provided excellent service.
TB
Tiffany Blackwell
Dec 31, 2025
5.0
Best overall casual dinning I’ve had in a long time. Jordan was an excellent server. He was hospitable and made the experience so comfortable. He had wonderful menu knowledge and made great suggestions pacing our meal just right. Atmosphere was perfect. Restrooms were immaculately clean. The bar drinks were delicious; the espresso martini was a work of art; every thing we ordered was cooked to perfection. Looking forward to returning to this location when we are in town.
EW
Erica Wayer-McLaughlin
Dec 26, 2025
5.0
Matty H. was a fantastic server. Perfect balance of observant and solicitous. The steak and shrimp Toscana was lovely as were the fritta. I hadn't been to Carraba's in several years and was very pleased.