Numerous customers reported extremely slow service, long wait times for seating and food, and inattentive staff.
Food Quality
Many reviews highlighted poor food quality, including cold, dry, and improperly cooked items, with several customers expressing disappointment.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and a general lack of cleanliness in the restaurant.
Staff Performance
While some staff members received praise for their attentiveness, many reviews pointed out a lack of professionalism and poor customer service from various employees.
HM
Heather McCall
Jan 1, 2026
2.0
We went today for the first time in a long time and was absolutely disappointed. Really it was not very busy: 3 waitresses for the tables they had. Service was extremely slow, so we thought. It took 10 minutes after being sat before our waitress came and asked us about drinks. Food came relatively quickly compared to initial service. The food itself was great. Great meal deal for 2. After we got our food though it’s like we were forgotten. My husbands drink was empty and the waitress walked by literally 10 times looking at our table and never inquired about refills. We are an interracial couple and we noticed she was serving other white tables before us and the Hispanic table behind us. She finally came to us, we asked for the check and to go drinks. She brought mine (I’m white) but still neglected my husband (Hispanic). Outside of service the booths were disgusting, the seats literally smelled of mildew and the walls look like they hadn’t been wiped down in years (despite being black you could tell). I got dirty silverware when asked. Menus were sticky.
I’ve worked in the food industry in the past so honestly the service was just overall inadequate. I gave 2/5 stars purely for food.
JL
Jo La
Dec 29, 2025
4.0
While traveling through the state, my family and I made a weekday stop for what we anticipated would be a brief and relaxing dinner accompanied by a popular televised college football game. Regrettably, we experienced a 20-minute wait prior to being seated, followed by an additional 25-minute wait before our food was served. Notably, a majority of the numerous televisions were tuned to the same station, necessitating a request to our waitress to locate the televised football game. Our waitress was exceptionally kind and helpful, and our food was delicious. Overall, we enjoyed our meal but the wait was unnecessary due to the restaurant not being overly crowded. There were many empty tables when we arrived throughout the establishment.
PS
Phillip Strickland
Dec 27, 2025
1.0
We got there yesterday at around 3pm. It wasn’t particularly busy, and it looked like there were plenty of staff. We, along with 3 other groups of people were waiting in the front of house for 20 minutes to get seated (as per the sign that said we were to wait to be seated). Nobody even acknowledged we were there even though servers saw us. We could even see a person who looked to be a manager sitting at a table going over receipts, and I’m sure they could see us as well. We finally got tired of waiting, left, and went to another restaurant.
EM
Erik Melvin
Dec 20, 2025
5.0
Buffalo Wild Wings is Buffalo Wild Wings, right? The food is exactly what you expect: nothing to write home about, but when you want it, you want it.
But let me tell you, the Greenville location on Woodruff Road has at least one absolutely phenomenal bartender. We had a pretty long day yesterday and were still about 45 minutes from home when we wandered in for a break and a bite and were lucky enough to sit at the bar with Jace. I have never experienced a more personable bartender at a national chain. He was so friendly and fun, and he took a place with an overall 3.6 and turned it into a 5-Star experience.
If anyone reading this is in a position to do so, you need to make sure you do everything you can to keep Jace on staff. Thank you!
IP
Iyana pickens
Dec 14, 2025
1.0
Wont be back. The manager is money hungry she insisted on me paying for my meal even though there was hair in my ranch. Then proceeded to ask was there still food on my plate if so she’d give me a discount which it shouldn’t matter. she know she wouldn’t want to eat or pay for something like that. That’s nasty point blank period.
Frequently Asked Questions About Buffalo Wild Wings
What type of food can I expect at Buffalo Wild Wings in Greenville?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
What are the operating hours of Buffalo Wild Wings on weekdays?
From Monday to Thursday and on Sunday, Buffalo Wild Wings is open from 11:00 AM to 1:00 AM; on Friday it is open from 11:00 AM to 2:00 AM.
Where is Buffalo Wild Wings located in Greenville?
It is located at 1125 Woodruff Road, Suite 1300, Greenville, SC 29607, USA.
Is Buffalo Wild Wings open late on weekends in Greenville?
Yes, on Fridays and Saturdays, Buffalo Wild Wings stays open until 2:00 AM.
How can I contact Buffalo Wild Wings in Greenville?
You can call the restaurant at +1 864-286-3843 for inquiries or reservations.
What kind of restaurant is Buffalo Wild Wings on Woodruff Road?
It is a sports bar and chicken wings restaurant offering dining and takeout options.
Are there any pet-related stores near Buffalo Wild Wings on Woodruff Road?
Yes, there is PetSmart and PetSmart Woodruff Rd, as well as Banfield Pet Hospital nearby, ideal for pet owners visiting the area.
What shopping options are available near Buffalo Wild Wings for a longer outing?
Nearby you can visit several retail stores including Marshalls & HomeGoods, Ross Dress for Less, and Burlington, perfect for shopping before or after dining.
Can I combine a visit to Buffalo Wild Wings with a beauty or wellness treatment nearby?
Yes, options like Ulta Beauty, Polished nail salon, and Urban Nirvana - Woodruff spa are nearby for beauty and relaxation.
Are there other dining options close to Buffalo Wild Wings on Woodruff Road?
Yes, Salsarita's Fresh Cantina and Red Robin Gourmet Burgers and Brews are nearby if you want to explore more meals in the area.