Buffalo Wild Wings

3.6
2184 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
1125 Woodruff Road, Greenville, SC
29607, United States

Hours

Reviews

3.6
2,184 reviews
5 stars
875
4 stars
455
3 stars
277
2 stars
152
1 star
425

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for seating, food, and drink orders, with many expressing frustration over inattentive or unprofessional staff.

Food Quality

Several reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or incorrect orders, leading to dissatisfaction among patrons.

Positive Staff Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service, indicating that individual experiences can vary significantly.

Cleanliness Concerns

Multiple reviews mentioned unclean conditions in the restaurant, including dirty tables and unpleasant odors, which detracted from the overall dining experience.

Atmosphere

While some enjoyed the sports bar atmosphere, others found it too loud and chaotic, impacting their ability to enjoy their meals.
  • JR
    J Rock
    Nov 16, 2025
    2.0
    Got here around 730ish pm on a Sunday. Its so dead and we had to wait a good 45 minutes for food. So I'm expecting great food and what not. 3 of us ordered the wings. Disappointing the flavor was not there we ordered lemon pepper, honey bbq,and mild. The mild was OK but the lemon pepper and honey bbq just lacked in flavor. The boneless wings were cold and a member in my party fries were cold. Service was nice but I would recommend going to wingstop for better flavors and it would be worth the wait. Trust me I'm a black guy I know good wings.
  • MH
    Michelle Hernández
    Nov 15, 2025
    1.0
    On my birthday, November 10th, I went to dinner with my partner, and everything was fine until it came time to pay the bill. It was less than $100, and he paid in cash, giving them $200 so they would give him more change and he could leave a tip since he didn't have any more small bills. The thing is, they only gave him back $3, which was the bill amount. They refused to return the other $100 because they claimed it was counterfeit, which wasn't true since the bank doesn't issue counterfeit bills. Two girls from the same establishment came over, and both said it was counterfeit and refused to give us back the $100. Even so, the bill had already been paid, and if it was "supposedly counterfeit," they should have returned it and not kept it. But they still refused to give it back. So, in the end, they stole $100 from us that night. I couldn't call the police because I had an emergency, but that doesn't seem fair. We don't speak English very well, and I couldn't... I defended myself as I was, but that's unethical. I loved going there to eat; I went regularly because I love the mango habanero wings and the hamburgers. But after this, I had a really bad experience, and you shouldn't do that to anyone. You work hard for your money to go out and eat, and then they say, "It's fake," when it's not. The next day, we went to the bank to check the other bills to make sure, and they said they were real. We went because he had given her another one, and she had told him it was "fake." That proved we were robbed of 100 that night. So be careful, and if it happens to you, don't let them get away with it. I had to leave because of an emergency, but I was very upset, and if it weren't for that, I would have stayed there until I resolved the problem.
  • AB
    Ambrielle Brown
    Nov 11, 2025
    1.0
    I ordered a 6 piece and a regular fry. My wings came out in like 3 mins. They were cold but my fries were piping hot which is odd . I asked for the wings to be remade fresh. They came out in what feels like 60 seconds and they were hot but the wings had less sauce on them and they were big, fatty, and rubbery. Seemed to be microwaved because the skin was slimy. The server lilee was apologetic but she seemed to be rushing everytime she came to my table and kept walking away before I could even finish my sentence. Won’t be wasting another dime here .
  • SM
    Sonja McCall
    Nov 9, 2025
    1.0
    Walked in and waited about 30+ minutes just to be seated. The tables were filled with trash and dishes when you first walk in. There were even open tables that could’ve been used. We ordered and got our drinks, the soda was moldy and watered down. I had to change my drink order to a water. The appetizer came out relatively quick but wasn’t up to par for the wait we had. The main course, wings cold to the touch dry and the sauce was barely there. (Wait time for food 1 1/2 hrs) Overall don’t come here ever unless you want to be disappointed.
  • JL
    Jessica Lord
    Nov 1, 2025
    2.0
    I am giving low stars because the manager decided to make a issue way after we have been sitting eating for 15-20 minutes that there was happy meals on the table for my kids who are 7,5,3 years old and do not eat anything there and also saw me walk in with them. I’m sorry but I am not going to allow my kids to go hungry! I have been to this restaurant several times with happy meals and never had anything said to us until today. I’m highly irritated that the manager cared more about appearance of boxes of on the table verses the interaction, quality, and customer experience. There is not and never has been anything on the door or website that says no outside food allowed. Other than this issue the food and server was good, TV was very loud and you could not hear anything or have any kind of conversations.

Frequently Asked Questions About Buffalo Wild Wings

What type of food can I expect at Buffalo Wild Wings in Greenville?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the operating hours of Buffalo Wild Wings on weekdays?

From Monday to Thursday and on Sunday, Buffalo Wild Wings is open from 11:00 AM to 1:00 AM; on Friday it is open from 11:00 AM to 2:00 AM.