Your local Greenville, SC Bonefish Grill® specializes in hand-cut, wood-grilled specialties and locally crafted Partner Selection dishes made with the freshest, highest-quality ingredients. The restaurant offers a selection of classic and signature hand-crafted cocktails, using just-squeezed juices, edible garnishes, and house infusions in addition to offering a distinct list of wines, which are the perfect match for any food pairing. In Greeville on Woodruff Road
While many customers praised the attentive and friendly service from specific servers like Jenna and Dillon, there were numerous complaints about slow service, unprofessional behavior from management, and instances of being ignored.
Food Quality
Feedback on food quality was mixed; some customers enjoyed their meals, while others reported cold or poorly prepared dishes, leading to disappointment.
Atmosphere
The restaurant's atmosphere received positive remarks for being pleasant and enjoyable, although some noted issues with cleanliness and table conditions.
Management Issues
Several reviews highlighted dissatisfaction with management's response to complaints, indicating a lack of professionalism and customer care.
CC
cindy
3 days ago
2.0
I'm not joking when I say my first time at this restaurant and it was the WORST service I have ever had in my life. Our entire table's food took an hour and 15 mins to come out and then was missing multiple items. I requested the sauce that came with my steak 2 times and it finally came out after I had finished the entire meal. My friend never even got the brussel sprouts that came with their order AT ALL.
We were never apologized to, our server came by twice all night. Absolutely no excuses for the terrible service to not be amended/addressed in anyway. Food is average anyways, for the price you can do better all over GVL.
TS
Teresa Sims
Feb 24, 2026
3.0
It has probably been 10 years since we dined at Bonefish so being hungry, desperate and on that side of town we decided to splurge at Bonefish. We ordered the seafood dinner for 2 which comes with 2 sides, soup/salad, and 4 fish samplings one of which is shrimp . The bread was fabulous as always. Yeah!!! The soup was cool, potatoes au gratin (I think is what they called it) was misleading. I was expecting hot, bubbly, buttery potatoes. What we got was a giant mass of cold goo. Awful. The fish samplings (3) were ok the shrimp was not edible. I’ve always love the atmosphere at Bonefish but the food standards have fallen below acceptable. Also make wait staff cover their tattoos. A tattooed arm reaching across the table to serve is never a good look.
CW
Charlotte Walker
Feb 24, 2026
5.0
I just wanted to take a moment to compliment our server Hannah Grace.tonight because the service truly stood out. It was a very special anniversary dinner. From the moment we were seated, you made us feel welcomed and comfortable. You were friendly without being overbearing, and you had such a positive, upbeat attitude that made the whole experience better. You were extremely knowledgeable about the menu and gave thoughtful recommendations, explaining dishes clearly and helping us decide without rushing us. The way you described the specials and answered our questions showed that you really know the food and care about the guest experience. Everything you suggested turned out to be excellent. What impressed me most was your attention to detail. Our drinks were always refilled before we had to ask, plates were cleared promptly, and you checked in at just the right times. Even though the restaurant was busy, you stayed calm, professional, and attentive. It’s clear that you take pride in your work. Your service made our meal feel special, not just routine. Thank you for going above and beyond, it absolutely did not go unnoticed.
MR
Maggie R
Feb 20, 2026
1.0
Beyond disappointed. Placed an online curbside pickup order, arrived at the time I was told to and called the number on the sign upon arrival. After being rudely greeted on the phone I told the hostess my name and what spot I was in and was then hung up on, no goodbye or “it’ll be out soon”. Waited 10 minutes so I decided to call again, this hostess was much nicer. Waited another 5-10 minutes and still no food so I went inside. After letting the hostess know that I had been hung up on and was waiting so I long I was walked to the back where pickup orders are organized. The woman working the pickup orders walked past me and ignored me so I asked her “when do you think my order will be ready” she repeated my name back to me and handed me my order. I took the bag and said told her thank you, she gave me no response which is extremely rude especially in the food and service industry. Needless to say I will never be spending money here again or recommending it to anyone. I did not encounter a single friendly employee in the restaurant tonight, do better.
KP
Katie Peterson
Feb 19, 2026
5.0
Shawn and Jada took fabulous care of us at the wine dinner. I appreciate the little touches of bagging our food. I do wish the seating was more small tables versus multiple long banquet tables.
Does Bonefish Grill Greenville accept reservations?
Yes, Bonefish Grill in Greenville accepts reservations which can be made online through their reservation URL.
What are the general operating hours for Bonefish Grill in Greenville?
Bonefish Grill is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Bonefish Grill offer brunch service? If so, when?
Yes, Bonefish Grill serves brunch on Saturdays and Sundays from 11:00 AM to 3:00 PM.
Is there a happy hour at Bonefish Grill Greenville, and what are the timings?
Yes, happy hour is available daily from 3:00 PM to 6:30 PM.
What types of payment does Bonefish Grill accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Bonefish Grill provide pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for customer convenience.
What is the dress code at Bonefish Grill Greenville?
The attire at Bonefish Grill Greenville is casual.
Are there any nearby fitness centers close to Bonefish Grill?
Yes, Iron Tribe Fitness is a nearby gym where customers can work out before or after dining at Bonefish Grill.
What shopping options are available near Bonefish Grill?
Customers can visit Blue and Gold Macaw Consignment Boutique for women's clothing and fashion accessories or visit The Fresh Market for grocery shopping nearby.
Are there any other dining options close to Bonefish Grill in Greenville?
Nearby dining options include Meat Me Turkish Deli & Grill for Mediterranean cuisine, Jersey Mike's Subs for sandwiches, and Pizza Hut for pizza.
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