Bojangles

Reviews

• CS

  Carlos Stenzinger

  Nov 5, 2025
  1.0
  By all means I hate to put places down. But the manager Nikki needs some more training. Not only did all 6 of my guys end up with something missing or wrong in their order but when asked if the front staff could put gloves on after watching them wipe their sweat from heads. (I get it, it’s hot but I would like my food without others fluids) I was told to take the food or leave it. They get paid either way. We dine at Bojangles almost daily throughout the state. This location has exceeded my lowest expectations for fast food. I do hope that training can help these employees but I also hope department of ag will re-think there A rating. Not to mention of their pet that visited me at the end of my meal
• AA

  Ace

  Oct 31, 2025
  5.0
  Great tasty fresh food, very clean atmosphere.
• BN

  Briana Nesmith

  Oct 25, 2025
  1.0
  Horrible customer service service all the workers just sit around don’t do nothing probably don’t even wash their hands the food is disgusting do not spend your money or your time here
• KP

  Kristie Powell

  Oct 15, 2025
  1.0
  After visiting 2 other locations that didn't have bobites I arrived at 8:48 pm. ( Me adding the time is important, because they don't close until 10:00 to 10:30 p.m.). They should not be running out of things, and they were not swamped. ) I asked to speak to someone at the window but was told no. ( Have autism and it's easier at times to to speak directly to the person. Through experience Most of the time my order is wrong if I don't.) I was told It messes with their timer. Eventually I was asked why didn't I come inside. ( I thought the lobby was closed. ) But agrees. I park and happily go inside. I left my service dog in the car. I go in, place my order and asked if they could drop the bo bites fresh. ( I was worried when she told me to wait to see if the have any so I asked if they could drop them fresh.). I was told it was ok. 5 minutes later I overheard the manager say their frozen. And can't drop them. But there are some already made. I agreed because it was fine. Two other people came in to pickup DD orders. 15-20 minutes later One employee asked if she sould start on my order and I overheard her tell the employee that yes, I was there first, that the only thing I should have been waiting on was the bacon. Which only is supposed to take 2 minutes. More time goes by others ask for something for the wait. And got it. So I asked for some chicken for my dog. Since we're having to wait for so long. She agreed. As I returned home I noticed they forgot my husbands fries but had an extra be&c biscuit. What I noticed while I was there. Employees standing around in the back with their phones out and conversating like they were at a water cooler. The only ones really doing any work were, "When, and quantasia." ( I asked for their names. ) The manager ( When) was having to ask them multiple times for things that should have already been made, or things that they should have been working on. This stores shifts staff needs re training, and to be reprimanded for not doing their jobs, and placing everything on the manager. Yes it's the manager's job to manage them. But if she's constantly having to tell them when to drop stuff or bag/make things after they've already been told, then they need to be retrained or reprimanded for not doing their jobs. To me it seems like they really did not care. The only thing that I was waiting for. Was for bacon. Which from the manager's mouth " should have only taken 2 minutes". I was there for over an hour. And by the other reviews I have seen. This isn't uncommon. Hopefully this store's owner will retrain them and replace their lazy personnel if needed. I feel for the manager tonight. Because she was taking all of the blame and all of the heat from the customers. While I watched the staff perform minimally. One of the doordashers openly kept telling the manager that they need to fire them and hire new people.
• AM

  Amy McClelion

  Oct 12, 2025
  1.0
  Terrible experience! After waiting for our order for 30 minutes in line in the store, we left without our food. Front line food was uncovered and improperly handled. No gloves or hair protection worn by staff. Awful

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