Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Food Quality
Several customers complained about food quality issues, including overcooked or raw chicken, incorrect orders, and unsatisfactory side items.
Cleanliness
Multiple reviews mentioned unsanitary conditions, particularly in the bathrooms, and concerns about food handling practices.
Staffing Issues
Many customers noted that the location is often understaffed, leading to slow service and frequent food shortages.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service from specific staff members.