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Bojangles

3.3
(866 reviews)

Business Details

1107 West Faris Rd, Greenville, SC
29605, United States
(864) 220-0560

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
1107 West Faris Rd, Greenville, SC
29605, United States

Hours

Reviews

3.3
866 reviews
5 stars
314
4 stars
145
3 stars
107
2 stars
58
1 star
242

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.

Food Quality

Several customers complained about food quality issues, including overcooked or raw chicken, incorrect orders, and unsatisfactory side items.

Cleanliness

Multiple reviews mentioned unsanitary conditions, particularly in the bathrooms, and concerns about food handling practices.

Staffing Issues

Many customers noted that the location is often understaffed, leading to slow service and frequent food shortages.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service from specific staff members.
  • JL
    Jeremy L
    Feb 14, 2026
    1.0
    Dirtiest and worst location I’ve ever been to. 1150 on a Saturday and not busy whatsoever but the bathroom was DISGUSTING. Urinal full and broke, urine and toilet paper all in the bathroom stall and on floors, no paper towels and trash overflowing. Lobby wasn’t much better. Employees couldn’t acknowledge patrons because they were too busy on their phones. Then want to get attitude because you are inconveniencing them by wanting to order. I should have know by the previous reviews but it was close to where I was working so I gambled. Someone should definitely come in and do something about this location. At least the food wasn’t horrible but I’m sure if I’d seen the kitchen I would have went to Spinx for chicken based off the rest of the establishment.
  • CW
    Cameron Williams
    Feb 7, 2026
    1.0
    I placed a mobile order that was supposed to be ready at 9:30 pm. When I got to the drive thru at 9:40 pm I was asked to pull around the building and my mobile order would be brought to me. No other customer showed up and I waited in the front for the next 15 minutes waiting on three side items. I pulled back up to the drive thru and they were closed. I had to wait at the window waiting for someone to acknowledge me; it was clear they forgot about me. No apologies or anything. AND THEY MESSED MY ORDER UP! 3 Side items, that's it. Every time I try to give this location a chance they piss me off. Go somewhere else!
  • SH
    sharlene hendrix
    Feb 6, 2026
    1.0
    I was on my way to a doctor's appointment on this side of town. I decided to stop & get me some breakfast. I go inside instead of doing everything on the app like I normally do. Once inside I saw there was a line. Come to find out, some customers did order off the app & was coming to pick up. But had to wait too. While waiting to place more order. I heard that they were out of sweet tea & fries as well. Finally, I get to place more order. Just to find out once I got back inside my vehicle that my biscuit was dried out & the ham from sitting under the heat for whoever long. No I totally understand that you can be behind because some employees were a no-show. But what I will not excuse is poor customer service & being given old food! That I work hard for! With my chunk-change of a paycheck that I received every two weeks from my employer. To waste a penny, which I can't afford to do these days. And I didn't get a receipt with my order. So that's why I had to screenshot the amount spent. Needless to say, I won't be returning to this location ever!
  • BZ
    Britton Zimmermann
    Jan 31, 2026
    5.0
    Very quick and easy to get through the line.The woman at the window was very nice
  • MJ
    Mayra Juarez
    Jan 21, 2026
    1.0
    I visited with my family to get lunch on 1-16-2026 and decided to dine in. The person that took my order was ok, but there was a female that seemed to be new and she was very rude. Had attitude when I had asked for ice cubes in my cups, she was talking back at me saying I didn’t ask for ice when I specifically asked for my cups that weren’t given to me. She wasn’t pleasant at all her customer service was horrible. If she can’t be nice to the customers she shouldn’t be in front of the restaurant. My husband asked for some hot sauce and made him wait for such a long period of time so we just ended up taking our food home. It is too bad because this location has been my favorite for years. Now knowing that we are not going to get any good customer service and just attitude I won’t go back and I won’t recommend anyone go to this location any more. Very disappointing.

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